北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护工程师招聘

运维工程师 Support Specialist

渣打环球商业服务有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:银行

职位信息

  • 发布日期:2019-01-18
  • 工作地点:天津
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:本科
  • 职位类别:技术支持/维护工程师

职位描述


为RAZOR (Murex 3.1)应用的所有前台、中层和后台用户提供一流的支持。及时修复系统出现的报错和更改请求,包括测试和交付错误修复程序。确保所有问题得到及时解决,并及时更新补救票据,并提供持续的支持、建议和指导。用作相关项目和DR练习的资源。



运用技能,积极主动地减少可能出现的问题。为了应用知识为业务提供稳定的生产环境,并作为全球团队的一部分,提供24小时的支持功能。该团队将与前台、中层和后台办公室的员工以及高级交易利益相关者进行日常接触。


我们理想的人选

  • 2年以上生产应用支持或相关经验
  • 了解脚本(shell、Perl、Python)。
  • 解决问题和事件的能力。
  • Solaris或Red Hat Linux的知识。
  • SQL (Sybase或Oracle)知识
  • 供应商或定制监控工具集的配置和管理(Geneos/Patrol)
  • 供应商批处理管理工具集(Control-M)的配置和管理
  • 了解交易环境中的网络概念和协议。
  • 良好的团队合作精神。
  • 优秀的英语书面和口头沟通能力。
  • 能够在压力下工作,能够同时处理多项任务,并能交付。
  • 自我激励、有抱负。
  • 愿意按轮班制工作



We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

To provide best in class support for all Front, Middle and BackOffice users of RAZOR (Murex 3.1) applications. To respond to faults and to requests for changes, including testing and delivery of bug fixes. Ensure all problems are resolved and Remedy tickets updated in a timely fashion and provide ongoing support, advice and guidance. To be used as a resource for related project and DR exercises.


To apply skills to minimize and proactively mitigate any issue that might arise. To apply knowledge to provide a stable production environment for the business to work in and as part of a global team, provide a 24 hours support function. The team will be engaged daily with front, middle and back office staff and senior trading stakeholders.

Our Ideal Candidate

  • At least 2+ years of production application support or related experience
  • Knowledge of scripting (shell, Perl, Python).
  • Ability to resolve problems and incidents.
  • Knowledge of Solaris or Red Hat Linux.
  • Knowledge of SQL (Sybase or Oracle)
  • Configuration and management of vendor or bespoke monitoring toolsets (Geneos/Patrol).
  • Configuration and management of vendor batch management toolsets (Control-M).
  • Knowledge of networking concepts & protocols in a trading environment.
  • Strong team player.
  • Excellent communication, both written and verbally.
  • Ability to work under pressure, multi-task and deliver.
  • Self starter/motivator and ambitious.
  • Willingness to work on shift pattern.

Apply now to join the Bank for those with big career ambitions.



公司介绍

Standard Chartered Global Business Services Co., Ltd was established in 2007, is part of Standard Chartered Group Shared Services Centres (GSSCs) organization and a wholly owned subsidiary of Standard Chartered Bank (HK) Co., Ltd. Modelled after Chennai, India and Kuala Lumpur, Malaysia, GBS China is the third GSSC of Standard Chartered Group providing robust back-end banking operations, data processing and technology outsourcing services.

GBS China's financial services outsourcing business include Wholesale Banking and Consumer Banking Account Services, Cash Management Services, Credit Initiation, Financial Markets System Developments, Financial Shared Service Centre, etc. In the future 3-5 years, the company aims to continuously develop it business of Financial Service Outsourcing, Information Technology Outsourcing, Software and System Development and Shared Service Centre.

Financial Markets Solutions Delivery (FMSD) is a global unit that builds, implements and supports IT solutions to enable the Financial Markets business of Standard Chartered Bank. The Financial Markets business, part of the Wholesale Bank, delivers a broad range of high-value-added financial market products to corporate, institutional and investor clients around the world, with a particular emphasis on our key footprint across Asia, Africa and the Middle East, supported by trading rooms in the world's financial centres.

The FMSD team of over 600 people is based across Singapore, London, Chennai, Dubai, New York and Hong Kong. From 2010, we are developing an FMSD team in Tianjin, China. It is a strategic move to build FMSD capability in Tianjin within next 5 years with below vision:
To be a world class system development centre for Financial Market
Capabilities to support Asian language requirements and high growth technologies
International career for the brightest IT talent in China

 

渣打环球商业服务有限公司(原渣打科营中心)成立于2007年,位于天津经济技术开发区第七大街滨海服务外包园区内。作为渣打集团的成员之一,渣打环球商业服务有限公司是渣打银行(香港)有限公司拥有的全资子公司,是渣打集团继马来西亚吉隆坡和印度香奈后设立的全球第三家服务共享中心,提供全面的金融后台数据外包服务。

渣打环球商业服务有限公司的金融服务外包业务范围包括个人及企业的账户管理、贷款审核发放、现金管理、外币兑付、贸易信用证审核等各种对公、对私后台操作业务,金融市场系统软件开发,集团共享财务中心业务等。公司计划在未来3-5年内建成为一个包括金融服务外包业务,信息技术外包业务,软件与系统开发业务,共享服务中心业务在内的职能全面的营运中心。

金融市场软件开发是一个全球性的机构,为渣打银行的金融市场业务提供从设计到实施的IT解决方案。金融市场业务是渣打企业银行业务的一部分,通过世界金融中心交易所的支持,为全球特别是亚洲、非洲和中东地区的企业、机构及投资商提供全方位、高价值的金融市场产品。

金融市场软件开发团队目前全球拥有超过600名员工,分布在新加坡、伦敦、钦奈、迪拜、纽约和香港。2010年我们开始在天津组建FMSD团队,并计划在未来五年内,建立金融市场系统开发能力,前景规划如下:
建设成为一个世界领先的金融市场系统开发中心
支持亚洲本土化要求与科技的快速发展
为中国的高端IT人才提供国际化的职业机会

联系方式

  • 公司地址:地址:span天津经济技术开发区信环北街35号