北京 [切换城市] 北京招聘

Customer Service Correspondent/ 客户服务专员

科勒(中国)投资有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2019-01-11
  • 工作地点:上海-静安区
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:0.8-1.5万/月
  • 职位类别:客服专员/助理  客服主管

职位描述

SPECIFIC RESPONSIBILITIES

    

Provide quality service and act as a key contact point for Kohler Distributors.

    

Performance accurate system entry on inquiries, quotations, orders and other related document in a timely manner

    

Process and track inquiries, quotations, orders and other procedures by coordination with different departments according to the Company Policy and Standard Operation Procedure

    

Communicate with internal departments e.g. Marketing, Sales, Finance and Supply Chain to perform coordination on internal processes

    

Liaise with internal plants on the production, delivery and shipment schedule to meet the delivery request from customers.

    

Communicate with external customers on all customer service related issues

    

To assist supervisor to provide the sales report and other reports requested.

    

Other duties as assigned by the Supervisor.

    

    

    


RELATIONSHIPS AND CONTACTS

    

Under the supervision of the Sr Customer Services Manager, K&B SE Asia

    

Frequent contact with Kohler Distributors and Project Accounts in SE Asia.

    

Frequent internal contacts with Manufacturing Plants, Sales Office, Marketing Dept., Finance Dept. and other Supply Chain Dept. in Kohler

    

              EDUCATION AND EXPERIENCE REQUIREMENTS    

    

Bachelor’s degree with good language skills, major in International Trading is an added asset

    

5 years previous experience with import/export trading or international logistics business

    

Fluency in both oral and written English

    

Familiar with MS (Word, Excel, PowerPoint) software’s

    

Good Interpersonal/Communication skills

    

Experience with SAP system is a pre requisite

    

Be able to work under pressure



公司介绍

科勒公司创立于1873年,是世界领先的卫浴及厨具设备制造商。不论在技术、工艺及款式上,科勒都为家居带来无可比拟的创意和美感。科勒在全球拥有55多家制造工厂,超过33,000名员工。在中国,科勒建立了9家工厂,并在北京、广州、成都、武汉、杭州、南京、深圳、香港设有销售办事处。为满足业务拓展需要,科勒(中国)投资有限公司诚聘人员,公司将提供具有挑战性的工作环境以及良好的培训和发展机会。

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联系方式

  • Email:nanchang@kohler.com.cn
  • 公司地址:江干区环站东路777号东站西子国际B座509-510室
  • 电话:15201917582