Customer Service Correspondent/ 客户服务专员
科勒(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2019-01-11
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:0.8-1.5万/月
- 职位类别:客服专员/助理 客服主管
职位描述
SPECIFIC RESPONSIBILITIES
? Provide quality service and act as a key contact point for Kohler Distributors.
? Performance accurate system entry on inquiries, quotations, orders and other related document in a timely manner
? Process and track inquiries, quotations, orders and other procedures by coordination with different departments according to the Company Policy and Standard Operation Procedure
? Communicate with internal departments e.g. Marketing, Sales, Finance and Supply Chain to perform coordination on internal processes
? Liaise with internal plants on the production, delivery and shipment schedule to meet the delivery request from customers.
? Communicate with external customers on all customer service related issues
? To assist supervisor to provide the sales report and other reports requested.
? Other duties as assigned by the Supervisor.
RELATIONSHIPS AND CONTACTS
? Under the supervision of the Sr Customer Services Manager, K&B SE Asia
? Frequent contact with Kohler Distributors and Project Accounts in SE Asia.
? Frequent internal contacts with Manufacturing Plants, Sales Office, Marketing Dept., Finance Dept. and other Supply Chain Dept. in Kohler
EDUCATION AND EXPERIENCE REQUIREMENTS
? Bachelor’s degree with good language skills, major in International Trading is an added asset
? 5 years previous experience with import/export trading or international logistics business
? Fluency in both oral and written English
? Familiar with MS (Word, Excel, PowerPoint) software’s
? Good Interpersonal/Communication skills
? Experience with SAP system is a pre requisite
? Be able to work under pressure
公司介绍
微信关注“科勒KOHLER微招聘”获得科勒最新招聘信息。
联系方式
- Email:nanchang@kohler.com.cn
- 公司地址:江干区环站东路777号东站西子国际B座509-510室
- 电话:15201917582