北京招聘

A. Basic Function of Position

The position is based in Shanghai. Responsible for providing primary support for China Market Data platforms in Shanghai and Beijing, including day to day monitoring and issue resolution, capacity management, vendor management, and regional Market Data operations coverage. Managing ad-hoc tasks and projects assigned by project manager, Operation & Service Managers and regional management.

B. Operational Responsibilities

？ 1st and 2nd level support for Market Data Infrastructure (TREP, Bloomberg, WIND, QianLong).

？ Reporting outages to incident management and stakeholders promptly and accurately.

？ Delivery of Mandatory Exchange, vendor upgrades & tests as assigned.

？ Capacity, Resiliency & Monitoring of Location & Regional Infrastructure.

？ Managing system monitoring tools (NETAGENT, log files and script monitoring) and action promptly.

？ Escalate unresolved issues to software component managers or engineering.

？ Follow-the-sun support for EMEA & NA Market Data Infra.

？ Proactively updating documentation and procedures to resolve inefficiencies in the operating environment.

？ Subject matter expert for market data technologies.

？ Prompt remediation of all faults to a published SLA

？ Monitoring of Vendor Exchange Notifications.

？ Morning & End of Day Health checks

？ Represent team on incident management calls.

？ Update Vendor Incident Tracking

C. Key requirements

？ Minimum of 2 years' experience in the support of Market Data technology.

？ Candidate is expected to have in depth knowledge of installation and administration of Thomson Reuters Enterprise Platform.

？ Working knowledge of UNIX system and commands.

？ Applicant should be fluent in Chinese and English – Written and Spoken.

D. Key Qualifications

？ Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment.

？ Must be highly motivated and dependable with excellent communication and collaboration skills.

？ Candidate is expected to have in depth knowledge of the following Market Data products:

？ Expert level experience with the Thomson Reuters products

o TREP Infrastructure components

o Thomson Reuters Desktop applications

o MDS API, RFA

o TRDF-D

？ At least intermediate level experience with Chinese based terminals and infrastructure

o WIND (Application and infrastructure)

o Qianlong

？ At least intermediate level experience in Bloomberg products

o Contributions

o Terminal product

o API

？ At least intermediate level experience in Research Products

o DataStream

o SunTime

o CEIC, FACTSET, Haver

？ Exposure to industry trends/offerings: EXEGY, SR Labs, ACTIV FINANCIAL.

？ Candidate is expected to demonstrate the following skillsets:

o Demonstrate experience working with Windows 7/10 OS.

o Demonstrate experience working with MS Office (Excel, MS Access, IE, Macro, Visio)

o Demonstrate experience with Shell scripting (Bash, C-Shell, Perl, VBScript)

o Proven skills with multiple protocols Networking – Unicast, Multicast.

o General Knowledge of management applications (e.g. JIRA, WIKI, SharePoint)

o General knowledge of Web Based Technologies.

o General knowledge of Desktop Packaging Technologies

o Exposure to Java, C++ Programming, SQL.

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