Field Service Engineer 3209395 (职位编号:3209395)
GE医疗集团
- 公司规模:5000-10000人
- 公司行业:医疗设备/器械
职位信息
- 发布日期:2019-01-17
- 工作地点:北京
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:其他
职位描述
Essential Responsibilities
1. Maintain all models specific to a modality in the assigned area.
2. Perform total system level trouble-shooting on complex multi-symptom problems.
3. Maintain daily interface with doctors and technicians on equipment status issues, to ensure satisfaction of primary customers.
4. Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
5. Assist in the growth and direction of business in geographic area.
6. Responsible for Warranty and PMS contract cost control.
7. Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
8. Play a leading role in complex and multifunctional rooms.
9. Share best practices.
10. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Role Summary/Purpose
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the assigned area.
Qualifications/Requirements
1. Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
2. Complete all planned Quality & Compliance training within the defined deadlines.
3. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
4. Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
5. Ensure timely dispatch closure.
6. Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe.
7. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
About Us
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
职能类别: 其他
公司介绍
联系方式
- Email:Lei.zhu@ge.com