北京招聘

Job # 1012513
Locations China, Beijing
Job families Consulting services
Teams Consulting services

The Delivery Management Manager is a leadership role in each Global Domain that is accountable for their Delivery teams’ performance in line with both Customers and Services business priorities. DMMs have direct people management responsibilities for resources within a specific capability area or skill set – for this role, the Business Productivity Domain. This role focuses on both delivery quality & employee development and reports to the Asia Time Zone Lead, Business Productivity Domain. The DMM – Business Productivity Domain is responsible for successfully leading a team of Project Managers toward high quality engagements which result in very satisfied customers. The DMM is on point to drive project-focused customer satisfaction, effective deal pursuits, operational and delivery excellence, Domain financials and utilization, and resolving escalations pertaining to their Domain delivery teams.

Key Responsibilities:

1. Business Value & Relationship Management – Leads a team to deliver successful solutions/deal proposals & ensures business value whilst maintaining high customer/partner satisfaction. Delivers the right people at the right time with the right skills through effective Domain capacity planning. Drives Domain utilization targets.

2. Opportunity Management – Leverages team to drive opportunities for additional Services delivery through timely and accurate presales support (Scoping, etc.) Reviews Portfolio of deals to ensure deal quality and velocity. Focuses on Domain profitability & risk management.

3. Business Delivery Management – Leads a consistent delivered revenue & utilization forecast rhythm. Ensures alignment with Services Sales & Account aligned Delivery organization objectives. Delivers proactive change management plans leading business transformation and evolution through IP reuse and WW offerings.

4. Delivery & Resource Management – Reviews current portfolio of engagements regularly to ensure delivery is on track within approved scope or effective change control mechanisms are employed.

5. People Management – Coaches and develops direct reports, conducts regular meetings and connects.

6. Leadership – Communicates vision, business direction & workgroup commitment.

7. Customer/Partner – Supports, coaches & enables employees & partners to drive delivery excellence.



Experiences Required: Key Experiences, Skills and Knowledge

• Confidence

• Cross-Boundary Collaboration

• Interpersonal Awareness

• Impact and Influence

• Developing People

• Analytical Problem Solving

• Building Customer/Partner Relationships

• Product & Technology Expertise

• Enabling Change

• Optimizing Resources/Budgets

• Project Management

• Strategic Insight

• Value Selling

• Setting Goals/Expectations

• Years of Experience: 5+ in related technology management roles

Education:

Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent; PMP preferred

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