北京招聘

Position Summary:

The Site Quality Engineer is primarily responsible for the overall quality satisfaction of the customer base, for ensuring establishment of processes that consistently deliver best-in-class quality and for instilling quality awareness in the cross functional team(s). The role includes the assessment of quality, reliability and satisfaction levels; driving cross functional and cross organizational teams to improve quality; failure analysis; design of experiments; interaction with engineering, manufacturing, NPT teams, contract manufacturing partner(s), customers and the business units utilizing structured problem solving tools and techniques and the completion of tasks and objectives that support quality improvement.

Key Responsibilities: (Bullets)

· Monitor quality performance of products, customer complaint handling and analyzing customer feedback

负责监控产品质量，处理客户投诉，分析客户反馈

· Directly and timely communicate with customer for quality and technical issues

直接面向客户，负责与客户沟通质量和技术问题

· Improve efficiency of customer quality feedback system by coordinating between commercial channels and manufacturing forces

通过协调商务团队及制造资源，负责改进客户反馈处理的效率

· Organize RGA process cross-functionally, control RMA process(tracking, log in, analyzing return goods)

负责组织跨部门的不良品退回，管理RMA流程（追踪、登记、分析客退品）

· Conduct process audit and product audit to identify improvement opportunity; analyze root cause for quality problem and work through corrective and preventive action

负责组织过程审核和产品审核，识别改进机会；分析质量问题的根本原因及采取纠正预防措施

· Review engineering change from product compliance aspect

负责评估工程变更，符合公司流程及法规要求

· Ability to achieve goals independently within a challenging time frame

能独立开展工作，在既定时间范围内完成工作任务

Minimum Requirements/Qualifications: (Bullets)

· 5 years above experiences in quality function department in manufacturing industry

具备5年以上制造业质量部门工作经验

· Solid experience of leading customer complaint handling (≥ 3 years)

具备3年以上扎实的领导处理客户投诉的经验

· Professional technical or engineering experience

专业的技术或制造工程经验

· Strong inter-personal skills

良好的人际沟通能力

· Excellent oral and written communication skill in English, be able to work in a multicultural environment

要求熟练的书面及英语口语技能，能在跨文化的环境工作

· Implementation experience in ISO9001 or ISO13485

具备一定的ISO9001 或ISO13485质量管理体系工作实战经验

Preferred Qualifications:

· Major in electronic/mechanical engineering background

具备电子工程或机械工程专业背景者优先

· Knowledge and experience on Lean manufacturing

具备精益生产知识和经验者优先

· Practical experience in SAP or Salesforce or Agile

具有SAP系统、SF系统或Agile系统使用经验者优先

· Be good at summarizing and share experiences

擅长总结主题讨论，能与团队充分分享经验者优先

· Strong knowledge on data analysis

具有扎实的数据分析技能候选者优先

· Solid experience on CAPA (Corrective Action and Preventive Action)

具有扎实的纠正预防措施实践经验者优先

· Laboratorial instrument industry or instrumentation know-how will be preference

具备实验室仪器或仪器仪表产品经验者优先

website: www.uwuc.top

About UWU Consulting Co., ltd.
UWU Consulting is dedicating to solve the problems about talents that clients face to, to help clients with Human Resources integration and optimization, to provide clients consulting services as a think tank. Mainly, UWU Consulting is providing highly efficient cooperation in head-hunting with building long-term relationship with clients, and effective cooperation in RPO business and consulting services. Specialties areas: Medical instrument industry，Internet industry and also Consumer goods industry, manufacturing industry, Game industry etc. with clients of first-line brands in Europe and America, top 10 companies in China of the relative fields.

优吾企业管理咨询有限公司简介
优吾咨询是一家致力于企业人力资源发掘、整合及优化服务的猎头公司。为客户提供智囊式咨询服务，解决客户短期及中长期面对的人才问题，提供人力资源整体解决方案，在构建同客户长期、深入合作的关系的基础上，提供高效的猎聘合作。其中业务范围包括猎头,RPO及人力资源战略咨询服务等。精耕行业包括：医疗仪器行业、互联网行业以及消费品，制造业，物流和游戏．服务企业包括欧美一线品牌公司及本土排名前十的知名企业．

我们提供优厚的薪资福利待遇和资深顾问一对一的入职带教，欢迎善于学习，敢想敢为，对人力资源行业充满热忱的你加入我们团队！