DCAR Application Specialist 3156871 (职位编号：3156871)
GE医疗集团
- 公司规模：5000-10000人
- 公司行业：医疗设备/器械
职位信息
- 发布日期：2019-01-13
- 工作地点：广州
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 职位类别：医疗器械销售代表
职位描述
Essential Responsibilities
1. Responsible for providing onsite application training and technical and clinical applications support to customers in regards to product functionality and utility after the sales process.
2. Focus on resolution of customer issues and act as information liaison between Headquarters and field regarding customer concerns and feedback.
3. Provide routine follow up calls after application service.
4. Must be able to demonstrate proficiency in using the products applications in a clinical setting.
5. In long term, deliver and assist in developing training programs.
Role Summary/Purpose
Diagnostic Cardiology application specialist is responsible for providing customers training, technical and clinical support, addressing their questions and issues via onsite and remote application system, which is a IT based solution with online support function. DCAS is also responsible for all customer issue and requirement tacking and providing summary report timely.
Qualifications/Requirements
• Bachelor degree or above, major in medical preferred.
• More than 3 years of cardiology department working experience required.
• ECG device training experience preferred.
• Outstanding communication and presentation skills, able to effectively communicate issues and proposals to external customer and internal teams.
• Solid customer handling and problem solving skill, with good knowledge about internal processes and resources, and strong ability to resolve conflict with effective proposals.
• Proficient in English material reading and good at computer skills.
• Self-motivated, willingness to proactively identify opportunities for improvement and take actions.
• Ability to work independently.
About Us
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
1. Responsible for providing onsite application training and technical and clinical applications support to customers in regards to product functionality and utility after the sales process.
2. Focus on resolution of customer issues and act as information liaison between Headquarters and field regarding customer concerns and feedback.
3. Provide routine follow up calls after application service.
4. Must be able to demonstrate proficiency in using the products applications in a clinical setting.
5. In long term, deliver and assist in developing training programs.
Role Summary/Purpose
Diagnostic Cardiology application specialist is responsible for providing customers training, technical and clinical support, addressing their questions and issues via onsite and remote application system, which is a IT based solution with online support function. DCAS is also responsible for all customer issue and requirement tacking and providing summary report timely.
Qualifications/Requirements
• Bachelor degree or above, major in medical preferred.
• More than 3 years of cardiology department working experience required.
• ECG device training experience preferred.
• Outstanding communication and presentation skills, able to effectively communicate issues and proposals to external customer and internal teams.
• Solid customer handling and problem solving skill, with good knowledge about internal processes and resources, and strong ability to resolve conflict with effective proposals.
• Proficient in English material reading and good at computer skills.
• Self-motivated, willingness to proactively identify opportunities for improvement and take actions.
• Ability to work independently.
About Us
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
职能类别： 医疗器械销售代表
公司介绍
GE医疗集团提供革新性的医疗技术和服务，以满足需求，使全世界更多的人能以更可负担的成本获得更好的医疗服务。GE专注于世界至关重要的问题，以优秀人才和领先技术致力于应对行业重大挑战。GE医疗集团在医学成像、软件和信息技术、患者监护和诊断、药物研发、生物制药技术、卓越运营解决方案等多个领域，助力专业医务人员为患者提供优质的医疗服务。
联系方式
- Email：Lei.zhu@ge.com