北京招聘

Duties and Responsibilities

1.Assistance in order entry and management of key customers (as required)

2.Customer reporting (adhoc)

3.CabE order entry and management (GE Digital)

4.Assistance in AR Reporting and cash collections

5.Assistance with logistics, tracking,

6.Warranty management & tracking

7.Integrate with local field service team to provide support cover for leave etc. including:

a.Provide support to service teams as required.

b.Process customer feedback with the aim of resolving customer queries and complaints in a timely manner.

8.Additional Responsibilities:

a.Other customer related activities as required.

b.To comply with GE Corporate & local GE Environment, Health & Safety requirements at all times.

Qualifications and Experience Requirements

?Experience in after sales care and customer support with customer liaison skills. Caring attitude to customers, communicate effectively with a wide range of individuals and have good organizational skills. Experience of office administration procedures.

?Demonstrate an understanding of customers’ needs and commitment to quality of continuous service.

?Ability to work well in a team essential.

?Must be computer literate in Word, Excel and Oracle and other order mgmt. systems.

?Broad knowledge of GE Transportation products.

?Manage time effectively and prioritize work to meet deadlines. Accustomed to working unsupervised and under pressure, dealing with conflicting demands.

?Willingness to undertake the many varied duties vital to this position and keen to adopt new challenges.

?Must understand and comply to GE and customer site safety regulations and PPE when on customer

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。