北京 [切换城市] 北京招聘北京客服及技术支持招聘北京咨询热线/呼叫中心服务人员招聘

话务员

国信医药科技(北京)有限公司

  • 公司规模:150-500人
  • 公司性质:民营公司
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2019-01-17
  • 工作地点:北京-石景山区
  • 招聘人数:2人
  • 工作经验:无工作经验
  • 学历要求:大专
  • 职位月薪:4-6千/月
  • 职位类别:客服专员/助理  咨询热线/呼叫中心服务人员

职位描述

工作职责:

 1、拨打和接听客户的咨询电话,做好客服资料的收集工作,提取客户信息档案,以便关注这些客户的发展动态; 

 2、了解客户需求,对其购买提供专业咨询,能够回答客人提出的常规性的问题,并做好相关的记录,反馈给领导;

 3、陌生电话拜访,开拓新客户市场,长期建立与积累有价值的意向客户群体;

 4、对客户进行不定期回访,通过回访了解不同客户的需求,满足客户需求,提高客户满意度。 

 5、客户数据汇总与整理、日常报表统计及领导安排的其他工作。

任职资格 :

 1、有客服工作经验者优先;

 2、普通话标准,口齿清楚,声音甜美,优秀的语言表达能力和沟通能力;

 3、较强的应变能力、协调能力,能独立处理紧急问题;

 4、良好的服务意识、耐心和责任心,工作积极主动; 

5、熟练运用OFFICE等办公软件。 

公司介绍

诚 聘 英 才
国信医药科技(北京)有限公司是一家活跃在医药咨询及医药研究领域的专业服务提供机构,作为国内领先的CRO公司。国信医药以“专业性、高效性、优质性”的宗旨,为国内外医药企业和新药研究机构提供临床试验研究、研发专业技术和医药信息咨询等相关服务。
国信医药与卫生部、国家食品药品监督管理局、国家中医药管理局等相关部门及检验机构有着长期、良好的合作关系。拥有一批由此领域内的资深专家组成的专业顾问团队,凭借广泛的社会资源、畅通的服务渠道,以及对相关政策法规、申报流程的深入了解,目前和众多企业合作并已为多家企业成功申报。公司致力于为国内外优秀企业提供全方位、专业化的研究咨询服务,主要业务范围包括医药产品临床试验的组织和运作管理,药品、器械、保健品注册及市场准入服务,医药行业市场研究与咨询,为更多的优秀产品进入市场提供一个良好的服务平台。合作客户包括大型跨国制药公司、国内研发型制药企业、相关政府机构以及专业学术团体等。

Beijing Guoxin Ze Ding International Medical Technology Co., Ltd.

Beijing Guoxin Ze Ding Technology Co., Ltd. is an international pharmaceutical active in the field of medical consultation and medical research of professional service providers, as a leading CRO company. Guoxin Ze-ting of "professionalism, efficiency, quality," the purpose of domestic and foreign pharmaceutical companies and research institutions, clinical trials, drug research, reporting and registration matters and other related medical information consulting services.
Guoxin Ze-ting with the National Ministry of Health, the State Food and Drug Administration, the State Pharmaceutical Administration and other relevant departments and inspection bodies have a long-term good relations of cooperation. This area has a group of senior experts team of professional consultants, with a wide range of social resources, smooth service channels, as well as relevant policies and regulations, in-depth understanding of reporting procedures, as of now, our company has many businesses establish long-term stable cooperative relations and to assist enterprises to declare the successful completion of registration. The company is honesty, with excellent consulting team-based, the emphasis on contract and credit, friendly cooperation and common development of the spirit of commitment to outstanding Chinese and foreign enterprises to provide comprehensive, professional research and consulting services to major lines of business the scope of clinical trials of pharmaceutical products, including the organization and operational management, pharmaceuticals, equipment, health care products registration and market access for services, the pharmaceutical industry market research and consulting with our high value-added brands, high-quality personnel, efficient style and the cautious attitude of the excellent enterprises for more excellent products into the market provide a good service platform. Co-clients include major multinational pharmaceutical companies, domestic well-known pharmaceutical companies, relevant government agencies and professional academic organizations.


有意者可将详细简历发邮件(fengsihan@gxzdpharma.com)至我公司。

联系方式

  • Email:fengsihan@gxzdpharma.com