北京 [切换城市] 北京招聘北京销售管理招聘北京业务拓展主管/经理招聘

Strategic Account Manager 大客户经理

中以联科电子安装工程(北京)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:建筑/建材/工程 电子技术/半导体/集成电路

职位信息

  • 发布日期:2019-05-31
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位月薪:1.5-3万/月
  • 职位类别:大客户管理  业务拓展主管/经理

职位描述

Major responsibilities include:

1. Identify and pursue new business opportunities/ BD from the accounts regionally.

2. Work with management team and BU Sales team on strategic issues to strengthen ICD’s position.

3. To seek every opportunity to promote ICD Premium Service as added value selling.

4. Negotiate and lead business discussion at regional level on behalf of ICD.

5. Overseeing BU Sales & Service team to ensure service and project timely delivery, high quality installation, and professional level. Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines.

6. Document all important account-related information in the “Account Handbook” and store all documentation in an online “Account Folder” for company records

7. Act as account owner in managing one account’s documentation (including pricing consistency, system & requirements standard, client relationship)

8. Keep all incoming opportunities updated on the company’s database.

9. Conduct regular meeting with related Account Manager/ Sales assigned for one account (including general updates, coordination, and feedback sharing).

10. Direct responsible for building and maintaining strong relationships with the clients. Overall responsibility for customer satisfaction on all installed accounts. Regularly meets with clients to ensure quality installations and meeting their individual needs. Conducts follow-up reviews of solutions to verify that desired objectives were accomplished effectively and efficiently.

11. Manage client expectations to increase value recognition and client satisfaction, with ultimate objective to expand the business regionally. Proactively communicates with and seek feedback from clients. Drives outstanding client’s value and loyalty.

12. Track all documentation related to the client including weekly project updates, service case reports, etc with each BU Account Manager/ Sales.

13. Prepare and send out quarterly reports to clients summarizing recent developments, project information, and security system updates.

14. Assists in the analysis and documentation of the feasibility of technology solutions for a specific account.

15. Performs other duties and responsibilities as requested or required.


Requirements:

1. Leadership Orientation – Actively seeks ways in which to act as a role model, guide, develop and mentor others within the organization

2. Analytical Thinking – Logically breaks down problems and looks for solutions.

3. Strong BD skill.

4. Strong communication, both written and oral as well as presentation skills, negotiation skills, work ethic, and personal motivation.

5. Brainstorming, problem solving, and analytical skills

6. Knowledge of client team, corporate strategy, and security standards

7. Knowledge of security products, systems, design concepts, and market situation

8. Knowledge of account management concepts, procedures and tools

9. Ensure appropriate protection of customer personnel, information, and property, both real and intellectual.


公司介绍

Convergint APAC是亚太区值得信赖的弱电安防系统解决方案供应商,作为全球化系统集成商Convergint集团成员之一,我们致力于为有较高标准需求的企业提供全面的弱电安防,音视频,综合布线等解决方案。我们在大中国区,新加坡,日本,印度及澳大利亚都设有分公司,由此能够在亚洲范围内为客户提供多设施、多现场、标准化的实施和管理服务。
我们只做优质。 我们的客户涵盖了全球最价值和声望的企业,同时这些企业对供应商和其服务有着高品质的标准和要求。
我们只选择优质的合作伙伴。我们与行业领先的制造商紧密合作,为我们每一个客户提供最理想的解决方案。
我们提供无可比拟的价值。我们承诺以合理的价格提供优质的可行性方案。同时,我们的服务理念是提供以客户为中心的服务,让客户每一次的服务体验都超乎想象。

联系方式

  • 公司地址:陆家嘴金融广场
  • 联系人:Jill