北京招聘

Training and Experience
· Minimum of three to five years international counseling experience


· GMS designation from the Worldwide Employee Relocation Council® or certification/designation for HR, Payroll and/or Relocation Services


· Demonstrated industry knowledge as it relates to international assignments and domestic relocations for:

o Human resources

o Balance sheets

o Cost projections

o Third-party data provider information


· 20 hours of industry or in-house training per year

Skill Set
· Strong communication skills (verbal and written)


· Attention to detail


· Customer service aptitude


· Ability to build relationships


· Ability to multi-task and balance priorities


· Strong organizational skills


· Computer proficiency


· Strong problem-solving and critical thinking skills


· Flexible team player


· High energy - self starter


· Culturally adept


· Strong presentation skills


· Bilingual language skills a plus



Responsibilities of the Position
· Administering the client policy to assignees going on Long Term, Short Term, or Indefinite Transfer Assignments


· Creates, communicates, and reviews assignment letters with the client's human resources and finance departments


· Communicates and reviews the cost projection with the client's human resources and finance departments


· Communicates and explains all components of the balance sheet to the assignees


· Coordinates services (shipment of household goods, cross cultural training, language training, temporary living, immigration, and property management)


· Counsels expatriates, transferees, managers, and clients regarding the international process to assure central control of the process and reduction of relocation expenses


· Identifies and builds relationships with international and local service providers (forwarders, language trainers, property managers, and destination service providers)


· Maintains global mobility management system with relevant information and notes on each file


· Acts as a resource for policy development for potential clients and prospects


· Participates in formal presentations to potential clients


· Provides mentoring and leadership for International Associates


· Tracks and follows up with assignees on a regular basis to ensure positive service evaluations


· Makes recommendations to Client Services Manager for policy enhancements


· Understands and meets service level agreements


· Abides by the Xerox Code of Conduct

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.