北京招聘

Overview:
Amazon.com's Retail Systems team is seeking a bright, detail-oriented and visionary applicant to join us as a lead liaison with our China Retail Business and Retail Business Services group (RBS). The RBS group, based in China, is an integral part of Amazon online product lifecycle and buying operations. This team is designed to ensure Amazon remains competitive in the online retail space with best prices, wide selection and good product information. RBS's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customers' buying decisions and online users' experiences.

In this role, you will be the driving force that collaborates with the retail business, RBS and technical teams around the globe. You will deliver solutions and programs that are highly scalable, secure, and flexible - all while maintaining a strong vendor and customer focus. You will work with stakeholders, multiple retail businesses, RBS and technical teams to identify, define, and specify solutions meeting our customers' and vendors' needs. You will also be the face and voice for the retail business and RBS teams, working with these teams on a daily basis to improve processes and communication.

You will be responsible for managing multiple processes within retail by integrating and contributing to global improvements (Canada, China, Germany, France, Italy, Japan, UK and US). The scope of these initiatives requires us to recruit a high-energy, talented, thought leader who can manage innovation and execution. This is a high visibility position and requires sound decision-making capabilities. The initiatives that you will lead are viewed by senior management as critical enhancements needed to reduce cost and improve customer experience.

Roles and Responsibility:

· Identify business process improvements and areas of automation, driving these process improvements across retail business, RBS and technical teams

· Lead retail business, RBS and technical teams in driving standardization of business processes across multiple product lines, as well as, extending to global retail teams

· Define, measure and present metrics / reports to Senior Level Management to ensure proper project prioritization to support multiple retail business teams

· Engage effectively with retail business, RBS and technology team members to manage and resolve issues and escalations on a daily basis

· Ability and willingness for international travel and working with international time zones

Basic Qualifications
Problem Solving Skills

· Vision and creativity in problem solving

· Analysis and proposal of data-driven solutions

· Learning and decision making skills

· Strong time management skills

· Action-oriented and self-disciplined


Leadership and Program Focus

· Experience leading programs and projects

· Excellent customer service skills to apply toward retail businesses

· Ability to determine retail business needs and provide appropriate solutions for their business

· Ability to fully understand and communicate retail business and RBS perspective to management and technical teams, influencing decisions based on this perspective


Communication Skills

· Excellent English and Mandarin Chinese written and verbal communication skills

· Ability to educate and share knowledge with multiple retail business teams and RBS team members

· Ability to successfully communicate operational details to business and operational teams

· Demonstrated ability to create and deliver presentations


Technical Skills

· Experience with Windows, Microsoft Office Products and Internet Browsing applications

· Demonstrable understanding of the Internet, Amazon.com website

Preferred Qualifications
Additional Qualifications:

· Ability to think and act both strategically and tactically

· Demonstrated leadership in forming and driving cross-functional teams

· Sound business judgment, strong analytical thinking, and the ability to influence others

· A strong background (5+ years) in vendor/buyer operations, vendor management, logistics, program management or project management

· A bachelor's degree is required. MBA is preferred.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。