北京招聘

About the Opportunity

We are looking for a Account Manager to join our expanding Account Management Team to be based in our Shanghai office.

The Account Management role is designed to manage the relationship between FCM Travel Solutions and agreed clients. These clients will be provided with integrated travel management program in accordance with agreed service level agreement. The strategic intent of these programs will be to deliver saving though spend leverage, tightened program control and optimum operational services.

The purpose of the Account Manager is also to drive client profitability, retention of accounts and grown the number of FCM served provided to the client.

Areas of Responsibility:

• Drive consolidation by ensuring the client directly procures all products and services from FCM including air, hotel, car, rail, ground transport, insurance and VIP Services.
• Promote and sell FCM’s value added services including expense management solutions, reporting, payment solutions, hotel programs, online technology, insurance programs and event management
• Develop and execute a travel cost management business plan detailing objectives, strategies and measurable targets for savings
• Drive common service delivery to the client in accordance with agreed Service Level Agreements and ensure an effective feedback/complaints management process is in place
• Build and maintain effective working relationships with key procurement executives, travel bookers, travelers and preferred suppliers to optimise the success of the travel program for the benefit of our clients and FCM
• Conduct formal reviews of the client’s travel program to ensure program objectives are met
• Utilise and update CRM system for all client activity

Key Competencies:

• Proficient with desktop publishing tools (ie. Word, Excel, Powerpoint)
• Strong interpersonal skills, ability to network at all levels in expatriate and local environment
• Exceptional written and verbal communication skills
• Strong analytical and problem solving ability
• Well presented with a high degree of professionalism
• Strong negotiation skills and business acumen
• Excellent team player
• Excellent listening skills – must have demonstrated ability to identify client needs and solve their problems
• Excellent relationship management skill to be able to build fantastic rapport with clients
• Highly developed analytical skills
• Personal determination and resilience and is optimistic in changing circumstances
• Desire to build a career with FCM China and more into leadership

Requirements:

• At least 3 years in corporate account management position in the services sector dealing with national and multinational corporations
• Demonstrated track record of achieving revenue growth

A competitive, performance based remuneration package is offered based on experience and skills.

Interested? Apply today to explore this amazing opportunity!

Flight Centre Travel Group

After starting with one shop in the early 1980s, FCTG has enjoyed remarkable growth to become a AUD $13.5 billion business consisting of more than 30 brands. One of the world’s largest travel agency groups, it has company-owned operations in 11 countries and a corporate travel management network that spans more than 75 countries. It employs more than 15,000 people globally and has a total of 2500 stores.

Our rapidly expanding network now extends throughout Australia, New Zealand, the United States, Canada, the United Kingdom, South Africa, India, China, Singapore and the United Arab Emirates, providing travelers with a complete service.

Flight Centre Travel Group won major leisure, corporate and wholesale travel awards at the 2012 AFTA National Travel Industry Awards. Flight Centre brand won Best Travel Agency Group(100 outlets or more), FCM Travel Solutions won its World’s Leading Travel Management Company for the fifth consecutive years at the esteemed World Travel Awards, Corporate Traveller won Best Travel Agency Corporate – Multi Location and Infinity Holidays won Best Wholesaler - International Product.

Flight Centre Travel Group has three brands in Greater China Region which includes Flight Centre (Leisure Travel), FCM Travel Solutions (Corporate Travel) and cievents (Events Management).

In 2004, Flight Centre Limited established a joint venture with China Comfort Travel, and commenced operations in the corporate market as FCM Travel Solutions. FCTG currently employs 280 staff and has rapidly expanding our business in the Greater China region.


公司简介
总公司澳大利亚福莱森特有限公司是一家在全球11个国家和地区– 澳大利亚、新西兰、美国、加拿大、英国、南非、新加坡、印度、阿联酋、中国雇佣了15,000名员工的上市公司。2004年，福莱森特有限公司与中国康辉旅行社建立了一家合资公司 - FCM Travel Solutions，并开始进入中国商务差旅市场。

北京福莱森特康辉国际旅行社有限公司 (Flight Centre Travel Group Greater China) 於大中華地區至今已擁三大品牌：Flight Centre（休旅）、FCM Travel Solutions（商旅）及cievents（活動統籌）。

Flight Centre Travel Group曾榮獲2012 AFTA National Travel Industry Awards休旅、商旅、批發組別各個獎項。集團旗下的Flight Centre曾獲***旅遊公司獎項（Best Travel Agency Group）；FCM Travel Solutions連續八年獲The esteemed World Travel Awards全球領先旅遊管理公司獎項；Corporate Traveller獲***商務旅遊公司獎項（Best Travel Agency Corporate – Multi Location）；Infinity Holidays則獲***旅遊批發獎項（Holidays won Best Wholesaler - International Product）。

随着FCTG在中国区的快速发展，目前公司在香港、北京、上海、广州等地雇佣了280多名员工。
一经录用，我们将为员工提供具有竞争力的薪资福利待遇和职业培训。应聘者请直接在网上申请：我们将对所有应聘材料保密。


北京福莱森特康辉国际旅行社有限公司

www.fcmtravel.com

地址:
上海: 上海市普陀区陕西北路1388号银座企业中心9楼邮编 200060
北京: 北京市朝陽區亮馬橋路39號第一上海中心寫字樓【A】座【 401】房間 邮编 100028
广州: 广州市越秀区中山三路33号中华国际中心B塔58层10单元


加入全球增长最迅速的旅游集团之一，您的未来令人振奋且无可限量！