北京招聘

Description

-JP OEM sales support

-Analyzes sales data and compiles information for reports (e.g., pipeline forecasting, quality assurance); identifies trends and makes observations.

-Manages day-to-day pre/post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts.

-May mentor non-exempt level team members on day-to-day activities.

-Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.

-Resolves order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly).

-Handles several customer accounts that have low to moderate importance.

-Supports solutions that impact other departments.

Qualifications

Education and Experience Required

-First level university degree with recommended focus in business or finance.

-Typically 2-4 years of experience in a related field.

Knowledge and Skills Required

-Fuluent in Japanese.

-Good communication skills (e.g. written, verbal, presentation); basic in English and local language as well as other languages as required.

-Intermediate knowledge of internal processes and policies.

-Developed understanding of local legal compliance issues.

-Strong problem-solving and analytical skills.

-Good teamwork skills.

-Intermediate time management skills.

-Developing project management skills.

-Developing mentoring and coaching skills.

Critical Competencies to Drive Business Results

Process Management & Transformation

Identifies process short-comings and works with others to improve or transform processes

Execution Optimization

Captures, implements, adapts and improves project strategies & processes to achieve project outcomes

Data Analysis & Reporting

Systematically analyzes business data, and develops reports that ensure accurate, usable information for business decision-makers.

Tool Development/Enhancement

Develops, improves and educates on tools used in area of control in alignment with corporate business needs, requirements or goals

HP Businesses/Operations Integration

Understands and effectively integrates HP's corporate vision, line-of-business objectives, and associated value propositions within operations program design & roll-out

Knowledge Management

Understands knowledge management - its rationale and requirements, and how its systematic application contributes to HP business success.

Customer Ops Management

Understands customer operations management - its rationale and requirements, and how its systematic application contributes to HP business success.

Information Management Acumen

Demonstrates fundamental understanding of information management systems and infrastructure

HP Sales Operations Productivity Tools/Processes

Understands how the systematic application of HP's sales planning & productivity tools/processes contribute to effective work management

Change Management

Develops methods for supporting innovation and change across the organization

Problem Solving

Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution

惠普（HP）公司成立于1939年，是一家业务运营遍及全球170多个国家和地区的高科技公司。我们致力于探索科技和服务如何帮助人们和企业解决其遇到的问题和挑战，并把握机遇、实现愿景、成就梦想。我们运用新的思想和理念来打造更简单、更有价值、更值得信赖的技术体验，不断帮助客户改善其生活和工作方式。

惠普（HP）是全球最大的信息科技（IT）公司之一。我们提供广泛的基础设施和商业产品，从手持设备到世界上最强大的超级计算机，一应俱全。我们为消费者提供了一系列广泛的产品和服务，从数码摄影到数码娱乐，从计算产品到家用打印。这一全面的产品组合让我们能够针对客户的特定需求，提供合适的产品、服务和解决方案。在截止至2007年10月31日的2007财年中，惠普（HP）的营业额达1043亿美元，在2007年美国财富500强中排名第14位。

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