北京招聘

岗位职责：

Oversee and drive the end-to-end KYC process of all Commercial Banking customers, including periodic/event-triggered KYC refresh and product on-boarding for existing customers

Make recommendations on client exit decisions due to failure to fulfill CDD requirements

Identify and initiate new/ expanded business opportunities to Relationship Managers through understanding more in-depth customer intelligence during KYC process

Take ownership on the delivery of a seamless customer experience during KYC refresh by acting as the focal point between frontlines and customers

Maintain the highest standard of excellence in customer service and handle customer queries/ objections in view of the stringent CDD requirements

Collaborate with internal stakeholders to ensure timely completion of CDD reviews and full compliance to the regulatory/ Group requirements

Maintain control of workflow processes and strong adherence to established procedures

Ensure full compliance to the prevailing regulatory and Group requirements

Maintain high standards of internal controls and drive consistency and common standards across all business segments of Commercial Banking

Actively participate in the development and refinement of internal control and processes for delivering the best customer experience

任职要求：

Over 3 years of commercial banking knowledge and familiar with commercial banking operations

Good sense of commercial judgment

Proven record in a client focused environment

Compliance and risk management mindset

Ability to manage multiple stakeholders and manage conflicts

Excellent project management skills and planning and time management abilities

Flexible, resilient and receptive to change

恒生银行（中国）有限公司于2007年5月成立，为恒生银行全资附属公司，业务覆盖至珠三角、长三角及环渤海区域，同时辐射中西部地区。目前在内地20个城市设有分支行（包括北京、上海、广州、深圳、福州、南京、东莞、杭州、宁波、天津、昆明、厦门、成都、济南、佛山、中山、惠州、珠海、江门及汕头）。恒生银行的成功有赖于一群勤奋进取的员工为客户提供优质及专业的服务。员工乃本行最宝贵的资产，所以我们格外珍惜每一位员工及重视他们的个人职业发展。

恒生银行价值观是指：

 我们尊重差异
发掘不同观点
 
 我们携手共赢
不分彼此，密切合作
 
 我们勇于承担
恪尽职守，放眼未来
 
 我们全力以赴
稳步前行，把握机遇


如果您正在寻求一个多元化和富有挑战性的职业发展机会，如果您认可恒生银行的价值观，欢迎马上加入我们的行列，一起发展您的事业，开拓未来。具体招聘信息请登陆51JOB查看,或发简历至邮箱 HACNRECRUITER@HANGSENG.COM

请您在向我们提供个人信息前仔细阅读《职位申请人及非职员工作人员个人信息保护政策》。
 
Established on 28 May 2007, our wholly owned subsidiary Hang Seng Bank (China) Limited operates a mainland China network of outlets in Beijing, Shanghai, Guangzhou, Shenzhen, Fuzhou, Nanjing, Dongguan, Hangzhou, Ningbo, Tianjin, Kunming, Xiamen, Chengdu, Jinan, Foshan, Zhongshan, Huizhou, Zhuhai, Jiangmen and Shantou.Our most treasured asset is our employees and that's why we care about their success as much as they do.

The value of Hang Seng Bank is:

We value difference
Seeking out different perspectives
 
We succeed together
Collaborating across boundaries
 
We take responsibility
Holding ourselves accountable and taking the long view
 
We get it done
Moving at pace and making things happen


If you are seeking a dynamic and challenging career, if you recognize bank's value, invest in your future by joining the Bank that will invest in you. Please login 51JOB website to seek more detail information, or you can send your latest cv to mailbox: HACNRECRUITER@HANGSENG.COM

英文版：To apply for a position in the Hang Seng Mainland China, all applicants or staff of third party vendors must read and acknowledge the following Personal Information Protection Policy for Job Applicant and Third Party Vendor's Staff carefully.
 
中文版：《职位申请人及非职员工作人员个人信息保护政策》适用于恒生中国的职位申请人及为我们提供服务的第三方工作人员。请您在向我们提供个人信息前仔细阅读本政策。