北京招聘

Position: Infrastructure Manager

Line of Business: Business Technology

Location: Pudong, Shanghai

Reports to: Director, Business Technology

Overview

Plan, organize and manage overall network and telephony operations to ensure a stable environment for the Shanghai Disneyland Resort located in Shanghai China. This includes developing, maintaining, supporting and optimizing performance in key functional areas specifically related to data center operations, network infrastructure, server infrastructure, data communication and telecommunication systems.

Responsibilities

• The responsibilities of the candidate revolve around planning, managing and maintaining all data communications and network infrastructure. Candidate will oversee the implementation of the data network, manage and maintain maintenance contracts, manage network assets and all support personnel who maintain the network. Must have an understanding of switching and routing principals, copper and fiber connectivity, WAN connectivity, virtual networks, disaster recovery, and basic network design principals.
• Responsibilities for managing and maintaining telecommunication systems, managing call flow and call routing across property, managing telecommunication assets and telecommunication support personnel. Must have an understanding of VOIP systems and how to leverage a converged network.
• Responsibilities for managing and maintaining all onsite hosted application and data servers. Must have an understanding of virtual servers, data backups, Windows and Linux operating systems and SAN storage with the ability to integrate components into an efficient computing infrastructure. Will have responsibility for managing all server support resources as well as developing and maintaining maintenance contracts.
• Develops effective problem resolution procedures related to data center computer systems and application software. Ability to define and perform system and network testing to identify issues and problems. Must be able to lead project teams to achieve project objectives.
• Evaluate system production readiness and sustainment activities with the ability to coordinate and plan for future growth. Design and implement short term and long term strategic plans to ensure infrastructure capacity meets future needs.
• Manage and maintain all datacenter operations. Provide plans for future growth and operation sustainability. Help develop Service Level Agreements (SLA) and manage datacenter personnel resources and all key parts of the datacenter facility. Develop processes and recommend tools for effectively managing a large production datacenter environment.
• Measure and record vital statistics and produce appropriate reports, including shift and weekly reports
• Manage expectations and set priorities for staff including training plans.
• Ability to create and manage infrastructure project and sustainment budgets. Provide input into the ACP (Annual Capital Plan) and AOP (Annual Operating Plan) as it relates to specific areas of responsibility. Must have good financial management and financial governance skills to ensure internal projects are completed on time and within budgetary guidelines.
• Ensure appropriate IT security processes, hardware and software is installed. Conduct frequent audits to ensure compliance with Disney IT security standards.
• Define and maintain hardware and software standards in conjunction with business owners and stakeholders.
• Maintain vendor relationships and manage the ordering process for all infrastructure hardware / software.
• Other duties as may be assigned by direct or facility management.

Key Skills

• Advanced knowledge and understanding of a range of computer systems and related technologies
• Strong interpersonal and communication skills
• Excellent communications with others, especially regarding technical matters
• Working knowledge of HVAC, Power, Fire, Security building systems operations and safety
• Working knowledge of telecommunications technologies, systems, and circuits
• Data center skills and experience in installing/moving equipment and cabling on a large-scale basis.
• Experience working with various networking hardware such as multiplexers, routers, and switches.
• Knowledge of common network protocols such as TCP/IP
• Experience with fault isolation and troubleshooting networks including LAN and WAN.
• Familiarity with configuring networking equipment such as routers, switches, and hubs
• Experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance.
• Ability to work independently and manage multiple priorities and interruptions.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Appropriate certifications in area of expertise
• At least 3 years of experience in a technical support role maintaining high service levels in a demanding data center environment
• Flexible hours

华特迪士尼公司（纽约证券交易所上市名称：DIS）华特迪士尼公司及其子公司和联营机构, 是家庭娱乐和媒体业务的多元化国际企业之首，其五项主要业务包括媒体网络、主题乐园及度假区、影视娱乐、迪士尼消费品及迪士尼互动媒体集团。迪士尼公司是道琼斯工业平均指数30个组成公司之一，上一财政年度总的收入达三百四十亿美元。