北京招聘

岗位要求：
1.本科以上学历。英语口语流利。有良好的沟通能力
2.5年以上IT或生化实验室相关工作经验，有生化制药类企业工作经验优先录用
3.年龄30岁以下，条件优秀可适当放宽
4.有海外留学或工作背景的优先录用
5.工作地点：张江高科

Name: Includenameofthejobholder
JobTitle: TRD&IBPCDSandLabSupport Specialist
LinkedtoRoleTitle: SystemSupportSpecialist(SSS)
LinkedtoRoleLevel:

ROLEPURPOSE

? ChromatographyDataSystemsSpecialist
? Implements,troubleshoots,andmaintainssystems(e.g.,desktop, labsystems,laptops, remoteprinters,LAN,etc.)intheLaboratory environmentforTRD&IBP.
? Supports the Domain Business Partner to understand needs and propose innovative solutionstothebusiness

MAJORACCOUNTABILITIES InthescopeofCDS
? Responsible forthe secure operation of the CDS-Systems Chromeleon with +100 clients
? SinglePointOfContactforthecustomer andMember oftheCDSservicedesk:taking
careof1st,2ndand3rd LevelSupport (incident, problem, changemanagement, Root
CauseAnalysis,monitoringofinstruments,integrationofnewinstruments).
? Support thetestingandqualificationfornewsoftware-releasesandversions.
? Coordinatingtherollout ofnewreleasesandrollout ofnewsystems.
? Support forInstrument-Vendor
? Configuration-andchange-management
? LiaisewithApplicationManagerandthePowerusers

InthescopeofLabsupport
? SetupofLabhardware(Desktop,lab systems,printers,scanners,handhelds,...)following
Installation Qualificationscripts.
? Tracks,troubleshootsandresolvessystemsrelatedissues.
? Worksinaccordancewithapplicable SOPsandGxPrules.
? Providestechnicalsupport andguidancetoclientthrough consulting, teaching.
? Designsprocedures toprovidemoreefficientoperations andutilization.
? Analyzeequipmentproblems andtakecorrectiveaction.
? Mayparticipateintheevaluationofnewsoftwarepackagesandequipment
?Identifiesandspecifiestheapplicationand/orsystemrequirements
?Implementsandtestsprototypes
?Appliesinstallationquality assurancetestsandassuresconsistencywithstandards
?Appliesappropriatetestingprocedures andscripts

KEYPERFORMANCEINDICATORS/MEASURESOFSUCCESS

? Meetscustomer satisfactiongoals.
? Applyprofessional competenciestoadministrateandoptimize theassignedsystem environment.
? Implementlevelsofbestpractice.
? MeetsrelevantServiceLevel Agreementsand/orOperationalLevelAgreements

JOBDIMENSION

? Coordinationwithendusersandglobalteam
? Support ofDomainBusinessPartnertodefineandtrackbudget.

EDUCATION/EXPERIENCE

? ITProfessionalwith3to5yearsofexperience
? SoundKnowledgeofChromatographyDataSystems(Chromeleonpreferred)
? Experienceinscientific labsupport
? SoundKnowledgeofInstrumentalIntegration intoCDS-Systemsorotherscientific applications
? SoundKnowledgeofGMP
? Testing-Experience
? GoodknowhowintheareaofHardware,networking,storagesolutions
? GoodknowhowoftheMicrosoft WindowsOS(XPorhigher,Microsoft Certified
Professional,...)
? ScientificbackgroundintheLabareaisaplus.
? FluentinEnglish

Source成立于2001年，主要从事大型外企的IT外包服务。目前客户已经遍及上海、宁波、苏州、广州、成都、天津、大连等城市，目前公司发展稳定，欢迎有志于IT服务行业的年轻人加盟，应聘者将简历邮件至：sourcehr@source-etek.com，并注明您的 详细住址 - 应聘职位 - 工资待遇要求，请附照片。
公司本着诚信 稳健 沟通 学习的企业理念，将对应聘者做资讯调查，包括学校经历、工作经历和工作结果等。公司将为有实力、有能力、有进取心、想有所作为的年轻人提供良好的福利待遇，工作环境和发展机会，公司网站：**************************。