北京 [切换城市] 北京招聘北京IT-品管、技术支持及其它招聘北京技术支持/维护工程师招聘

Customer Serv Ops Representative(日语/IT) (职位编号:3003679)

安捷伦科技有限公司Agilent Technologies Co., Ltd.

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2019-01-12
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:无工作经验
  • 学历要求:招1人
  • 语言要求:不限
  • 职位类别:客服专员/助理    技术支持/维护工程师

职位描述

技能要求:

  1. 专业的日语书面,口语,及听说能力。
  2. 满足基本的英语书面与口语沟通能力(4级及以上)。
  3. 熟练的用日语英语操作微软的常用工具例如Outlook,Excel,Word等。
  4. 由于E-business开展的需要,我们欢迎有IT相关经验的能人加入,帮助设计和建立更有效的工作流程,从而提供更好的客户体验。

 工作内容:

  1. 与日本的代理商或者直接客户交流并获得订单及订单相关的信息,通过安捷伦的ERP系统(主要为SAP及SAPCRM)进行报价,订单录入,物流协调,等相关的操作。
  2. 与日本的销售团队,物流中心,工程师部门等相关商业伙伴的协作,为我们的客户提供更好的客户体验。
  3. 由于这是一个全球管理模式的部门,有机会参与到WW Project中,能够和其他国家及地区同部门直接合作与沟通。

 

    你的团队伙伴基本都是有旅日经验或者日语专业背景的同事,业务沟通的对象更多的是日本同事及客户,需要你具备英日双语能力,有创新精神,具备良好的团队合作以及沟通能力,秉承客户至上的理念,能够接受挑战,并不断自我完善及发展。

    如果你有相关的工作经验,你将更快的适应我们的工作。无论你是否有类似的工作履历,我们都将安排详细的培训与练习来为你的安捷伦工作提供一个更好的开始。

- ERP System operation for quote & order entry, including order tracking.

- Provide support to Japan local business partners (sales, dealers…) for resolving various requirements, and meeting customer requirements.

- Interaction with internal departments in Japan and other regions, for internal process improvements or WW projects.

- Trouble shooting on business end.

- Bachelor or same/above level

- Business level Japanese (reading, speaking, written.)

- CET-4

- Demonstrate strong accountability

- Customer serving willingness and mindset

- Easy-going and be good at team working

- With accountability and common business acumen

- Adapt to working under pressure

- Innovative/creative mindset

公司介绍

Agilent is a leader in life sciences, diagnostics and applied chemical markets. The company provides laboratories worldwide with instruments, services, consumables, applications and expertise, enabling customers to gain the insights they seek. Agilent’s expertise and trusted collaboration give them the highest confidence in our solutions.

Agilent focuses its expertise on six key markets, where we help our customers achieve their goals:

Food: Agilent helps ensure that our global food supply is free of contaminants—whether chemical, viral, bacterial or microbiological. Our customers include government regulators and labs that control food safety, as well as private companies that produce, package and sell food to the public.

Environmental and Forensics: From pesticides to pharmaceutical residues to trace metals, we provide fast, accurate and sensitive methods for monitoring contaminants affecting quality of life. Agilent solutions also play an important role in law enforcement by providing robust tools and instruments to analyze and verify evidence at trial, and keeping the world’s top-performing athletes honest.

Pharmaceutical: Agilent has one of the broadest solutions portfolios of any company serving the pharmaceutical industry. Our solutions provide precise answers for every segment of the pharmaceutical industry, from disease research and drug discovery to drug development, manufacturing and quality control. The start-to-finish solution set means customers can get products to market faster. Customers trust us to help them test the purity of their therapeutics. Agilent also ensures that their instruments and processes conform to the highest compliance regulations.

Diagnostics: Agilent gives doctors a head start in the fight against cancer and other diseases. Our solutions help pathology laboratories deliver fast, accurate information to the doctors, hospitals and medical centers they serve. We help medical professionals make more accurate diagnoses so patients can receive the most effective therapies.

Chemical and Energy: The world runs on energy, and energy companies need to locate, extract and refine fuels efficiently and cost-effectively. Our solutions help customers maximize their production and predict failures in their refineries before they happen. Agilent also helps energy researchers investigate biofuels, renewable fuels and other forms of alternate energy.

Research: Most life sciences and diagnostics research is done at top-tier universities, with funding from governments around the world. Agilent is helping these researchers learn more about cancer, cardiovascular diseases, diabetes, Alzheimer’s, Parkinson’s, autism and other ailments. Our instruments, software and sample preparation solutions help scientists conduct faster, more accurate research.

AGILENT RESEARCH LABORATORIES

The purpose of Agilent Research Laboratories is to power Agilent’s growth through breakthrough science and technology.

To complement our product line R&D, Agilent Labs looks beyond the evolution of current products and platforms to create the technologies that will underlie tomorrow’s breakthroughs, enabling Agilent customers to answer questions at the leading edge of life science, diagnostics and the applied markets. Our horizon is broad, encompassing synergies across Agilent and seeding new businesses to create competitive differentiation and compelling value for current and future customers and shareholders.

To accomplish these goals, we attract and retain top technical talent, collaborate extensively with global research leaders in academia, government and industry, and promote a culture of innovation and teamwork across our highly multi-disciplinary staff of life scientists, physical scientists and engineers. The majority of our research is located in the United States in Santa Clara, California, with additional locations in Europe and Asia.

联系方式

  • Email:dustin.zhou@non.agilent.com
  • 公司地址:0 (邮编:000000)
  • 电话:15801223711