北京招聘

Responsibility

- Deliver high quality Level 1 helpdesk support
- Incident reception, judgement and dispatching to level 2 engineers
- Investigate and troubleshoot user problem, perform root cause analysis and incident solving
- Incident sheet management and data analysis
- Follow ITGC policy, and perform system operation
-System backend operation
- System release operation
- Ensure timely user notification on maintenance and effects on system availability
- Other Ad hoc duties as assigned

Requirement

- At least 3 years of MS SQL Server experience
- At least 3 years of development experience on .net development Tool
- At least 1 year of IT helpdesk experience
- Good interpersonal, analytical and communication skills
- Basic knowledge of network, hardware
- Basic knowledge of logistic
- Passionate, thoughtful and responsible
- Capable of working under pressure

CACHI-INFO是一家专业从事IT服务及相关领域的综合服务提供商，业务范围包括IT外包，IT咨询，IT培训，系统集成、基础设施项目、软件产品开发和研制.在中国有若干个服务中心以及遍布全国的合作机构。迄今为止已经为多家大型企业提供了IT管理，服务及外包等业务，我们一直向客户做出“IT保险”以及“以最合适的价格来提供最优质的服务”的长期承诺。

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CACHI-INFO是一个支持全国运作的的IT服务综合提供商。CAHI-INFO愿意表示最诚挚的敬意，并盼望与您参与到公司的发展中来。