北京招聘

职位: 公务机协调员

工作地点: 北京、上海、广州

职位描述:

• 24/7 飞行运营保障
• 协调中国民航总局， 帮助客户拿到落地或飞越许可;
• 为公务机、私人飞机、包机、专机等提供高标准的机场地面服务， 包括航油，餐食等；
• 为机组、客人办理方便快捷的CIQ通关手续;
• 按照客户要求安排地面交通服务;
• 酒店服务；
• 与本地接待方保持良好的沟通和合作；
• 与机场当局，供应商，贵宾室等各协作单位保持密切合作；
• 出差安排和管理；

职位要求:

• 精通英语和普通话；
• 具备航空背景，了解公务机地面服务，优先考虑；
• 能够在最低程度监督下工作；
• 能同时胜任多种不同的工作内容；
• 具备安全意识；
• 能够适应灵活的工作时间；
• 愿意并能够接受在机场工作；
• 能够接受高频率的出差任务；

RESPONSIBILITIES:

• Customer Service
  Delivering the highest level of customer service at all times to all customers, sponsors, suppliers and partners;
  Help client to obtain permit for landing or over flight with CAAC;
  Ensure at all times the facility and equipment provided by trusted 3rd party is clean and well maintained to an exceptional standard;
  Working with external suppliers (e.g. fuel and catering) to ensure efficient delivery of services to meet customer expectations;
  Communicate effectively with customers (e.g. crew), to ensure their needs are met.
• Administration & Operations
  Ensure compliance with company's policies and procedures and any other regulatory requirements (e.g. Local Airport Authority safety and security policies)
  Ensure that all necessary paperwork is meticulous and the operation complies with operating procedures.
  Comply with FBO Operations Manual in all respects of the operation
  
  
  
  REQUIREMENTS:
  Must be fluent in English and Chinese (Mandarin) both oral and written.
  An understanding of ground handling for business aircraft and corporate aviation would be beneficial
  Ability to work with minimum of direct supervision
  Able to work on a multitude of tasks simultaneously
  Works safely at all times
  Able to work flexible hours
  Living or willing to move at the airport

About Universal Aviation
How we became a trusted name in worldwide ground support

In 1959, Universal Weather and Aviation, Inc. founder Tom Evans was providing something that no one else in the world had thought of before. He was creating weather forecasts not for commercial aviation, but for business aviation as a time-saving convenience. It was the start of a company that would innovate and grow with the advent of more needs and new ideas. One such idea was rooted in a saying in aviation: Take-offs are optional. Landing is mandatory.

Tom Evans realized that business aviation operators were not getting what they needed on the ground, which was top-tier ground support. Crews and passengers had a need to hire ground handling services focused on business aviation. Unfortunately, in those early days, handling services were only provided by airline staff more focused on the airline than the business aviation operator. Thus, in the mid-’70s, we opened our first ground handling services in Mexico and Spain – a natural extension to the weather and coordination support we were already providing to our clients at the time.

Originally, it was a simple matter of providing people on the ground to greet and service aircraft. But, with time, more and more companies began using us for more than ground handling. This increased traffic created a need for us to build actual physical facilities for ground handling and maintenance.

Over the years, we continued to open more locations, and, in doing so, a model gradually developed for worldwide quality and consistency, including staffing all our locations with trained, uniformed, English-speaking agents.

Then, in the late 1990s, we organized the various Universal？ ground handling offices into a global network. Now, clients could plan their missions worldwide, not just location to location. Whether they were negotiating a deal, attending a business meeting, transporting a human organ or any other vital mission, there was no need to risk success on the capabilities of a third party. By partnering with Universal Aviation, they had control on the ground.

Today, we are a worldwide network of ground support locations that can provide you the global presence and regional expertise you can trust. Our mission is not only to provide safe and secure ground support, but also to facilitate requests with a sense of urgency, enthusiasm and genuine desire to provide service you and your passengers remember.

About Universal Weather and Aviation, Inc.

Universal Weather and Aviation, Inc. has been offering business aviation services for 50+ years, facilitating more than 3 million trip legs and providing consistency and quality service to operators traveling worldwide at 47 locations in 19 countries.

You can count on us for more than award-winning ground support. We understand what schedule changes really mean, and that surprises waste time, excuses are worthless, and “no” is never an answer.

Today, our clients know that when they use Universal, they have access to the experience and expertise for which Universal is recognized throughout the business aviation industry. It is ultimately the Universal name and promise that clients rely on.

As you plan your trip, consider the many ways our customized solutions can help ensure your success:

Universal Aviation？ Ground Support. A worldwide network of FBO and ground support locations specializing in regional/local expertise.
UVair？ Fuel Program. Competitive fuel rates, and the UVair fuel card, giving you worldwide acceptance, with no annual fee.
Trip Support Services. Comprehensive solutions or customized individual services vital for safe, successful trips.
Trip Tools. Innovative, do-it-yourself solutions, from online flight planning to aircraft data link.