北京招聘

Key responsibilities:

1. Communicate daily with parents via WeChat, phone, and email – for example: answering questions about their student’s progress, Due West programming/curriculum, and the application process

2.Serve as a communication liaison and cultural bridge in parent/student–counselor meetings

3. Translate student progress updates and strategy assessments as needed

4. Contribute to the overall success of the counseling team

5. Provide excellent customer service and build long-term, lasting relationships with client families

6. Utilize trouble-shooting and problem-solving skills to manage and resolve client issues

7. Develop detailed familiarity with parents’/students’ situations and the U.S. school application process

1. 与家长通过微信、电话和邮件进行日常的沟通。例如：回答家长有关学生的学习进度、课程安排及申请流程等问题;

2. 作为家长、学生及顾问老师的沟通桥梁，协助团队工作顺利进行;

3. 根据需要翻译学生进度更新及策略评估等文件;

4. 对咨询团队的申请成果进行有力的支持;

5. 提供优质的客户服务，并且与学生家长建立长期、友好的关系;

6. 可以有效的管理并解决客户问题；

7. 熟悉学生的情况，并了解美国学校的申请流程。

Qualifications Required:

Associate Degree or higher

Fluency in Mandarin Chinese and English (spoken and written)

Strong attention to detail, organization and communication skills

Creative problem-solver

Team player

Desire to work in a “start-up” environment

Enthusiasm for helping others reach their potential

Willing and able to work flexible hours

Qualifications Desired:

Experience working on a team

Experience working in education and/or with students

Experience in client relations

Study abroad, especially in the United States

Compensation & Benefits Include:  

Competitive industry salary commensurate with experience

Comprehensive health insurance plan

17 days of paid annual leave and all official Chinese public holidays

Due West is a global education company committed to providing innovative educational services and programming focused on inspiring students of all levels and backgrounds to achieve their highest potential.

We understand that a truly comprehensive learning experience should continue outside the classroom and successful leaders of tomorrow must seek out learning opportunities beyond their own communities, cultures, and countries.

We are headquartered in Beijing, China, a dynamic center for international education exchange. Our reach stretches across Asia, Europe, and the Americas. Our team has years of in-depth knowledge and experience across a wide range of educational disciplines. Our goal is to utilize our collective insight, diverse experiences, and expansive networks to promote global educational exchange.

途西致力于通过创新型教育产品和服务，启发、引导并帮助具有全球意识的下一代学者与领袖，帮助每一位独一无二的学生成就梦想。

我们认为真正完整的学习体验应该包括课堂外的种种经历；未来的成功领袖必须在不同的社区、国家和文化中不懈地寻求更多学习机会。

途西的总部设在中国北京，一个富于活力的国际教育交流中心。我们的经营范围横跨亚洲、欧洲和美洲；我们的团队在多种教学学科上拥有丰富的经验和深入的了解；我们的目标是利用我们的集体智慧、不同经历和广泛的人际网络促进全球性的教育交流。