北京 [切换城市] 北京招聘北京酒店/旅游招聘北京酒店/宾馆营销招聘

Senior Sales Manager 高级销售经理(职位编号:HIL008EH)

北京希尔顿酒店

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2014-05-28
  • 工作地点:北京
  • 招聘人数:2
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:酒店/宾馆营销  

职位描述

· Responsible in achieving the rooms, banquet and catering sales objectives of his/her markets and business segments.

· 开发具有销售房间,宴会和食品销售的目标市场已及其相关的商业部门。

· Represents and promotes the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through Customer Relationship Management.

· 通过客户关系管理中消费者的职责,代表酒店进行促销,从而建立长期合作市场。

· Supervises subordinates to ensure all daily tasks are completed in a timely fashion

· 监督下属确保完成及时完成日常业务。

· Maintains and updates sales records manually and electronically as required.

· 根据需求手工或电子操作保持和更新销售记录。

· Constant customer contact directed towards existing customers and potential customers. Minimum of 27 weekly face to face appointments are required to establish contacts and accounts portfolio with an annual target of 150 producers of which the top 20 accounts are to be major producers for the Hilton Beijing generating accommodation bookings, conferences and meetings.

· 与现有的客户和潜在客户保持联系,每周需要至少约见27位客户建立联系和合作关系, 每年要有150个客户,其中前20个应该成为为北京希尔顿产生主要的住宿预订,会议和活动的客户。

· Establish an alphabetical account filing system for all negotiations taking place with the clients.

· 按照字母顺序,建立与客户谈判的资料系统。

· Update promptly Delphi and Fidelio systems account profile of management of accounts and ensure information is extracted from clients in order to set a clear strategy account management.

· 及时更新Delphi和 Fidelio的系统,管理文件,确保客户信息的摘录,以便更好的确定市场战略。

· Submit written proposals and agreements for both accommodation and conference space as requested by the client and ensure sales are closed. Once sales are closed all necessary information must be accurately passed to operations for quality delivery of the services sold.

· 根据客户的需求为客户提供住宿或者会议的报价货合同,保证销售的完成。一旦完成,所有必需的信息必须准确地传递给运营部门,保证服务质量。

· Liaise with the HSW and NSO offices in reference to bookings/leads and rates requested for accounts covered in the portfolio.

· 与HSW 和NSO 关于客户的预定和询问价格保持沟通联系。

· Develop and update Top Key Club/Executive Club Membership database.

· 发展和更新Top Key俱乐部/行政俱乐部会员的数据。

· Identifies and handles sales leads for rooms and events effectively and efficiently (within 24 hours).

· 有效处理住房或活动的销售(24小时内)。

· Represents the hotel and participates in domestic and international sales activities.

· 代表酒店参加国内和国际的销售活动。

· Creative contribution to product and sales development.

· 为产品销售和销售发展作贡献。

· Fulfils Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.

· 履行客户关系中的职责,通过与客户会见实现销售目标。

· During sales calls, carries out “cross selling”.

· 通过销售电话,实现口头销售。

· Monitors and reports on market and competition within own market segment.

· 控制市场,在自己的市场范围内有效竞争。

· Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time.

· 准备和更新客户管理报告,确保后续的工作及时进行。

· Actively distributes product information and creates awareness within his area of responsibility.

· 即使分配产品信息,培养责任意识。

· Participates in planning and realization of sales campaigns together with Director of Sales.

· 与销售总监共同参与计划和实施销售活动。

· Actively participates and reports/shares activities with the team during sales meetings.

· 在销售会议上与团队共同分析销售活动报告。

· Assists in planning and coordinating sales activities and events.

· 协助计划和协调销售活动及宴会。

· Assists in coordinating the development of all promotional material.

· 协助整理所有促销材料。

· Manages account base and maintains all customer information up to date.

· 处理部门账目,建立客户信息。

· Provides ongoing advice and support to staff under his/her supervision.

· 提供及时的建议,协助员工理解管理。

· Undertakes tasks as and when requested to fulfil the marketing and sales objectives of hotel.

· 完成工作任务,更好的满足酒店的市场和销售需要。

· Assess the physical requirements of the proposed function and reserve an appropriate venue for the client in Delphi. Discuss with clients and finalize all arrangements.

· 评估建议活动的条件需要,为客户在Delphi 预定合适的场地,跟客户讨论沟通定案各项安排。

· To liaise with Operation Department prior to function, issue instructions for functions to all related departments via the Event Order.

· 与运营部门事前关于活动进行沟通,向相关部门分发活动说明,预订单。

· Abides by the Hilton Employee Handbook.

· 遵守希尔顿员工守则。

· Abides by both the hotel and Hilton policies and procedures.

· 遵守酒店及希尔顿的政策及程序。

· Analyses, evaluates and improves personal performance on a continual basis.

· 不断地分析,评估,提高个人业绩。

· Carries out other tasks as directed by the Director of Sales.

· 完成销售总监直接分配的任务。

公司介绍

Hilton Beijing is centrally located in the capital’s Chaoyang business and Diplomatic district, just 20 minutes from Beijing Capital International Airport, and with easy access to all major tourist attractions including Tian’anmen Square, the Summer Palace, the Forbidden City and of course the Great Wall of China. Major shopping center and entertainment areas are just minutes away.
Each of the hotel’s 502 guestrooms and suites conveys a sense of blissful comfort. Hilton Beijing is an all-in-one spot for the best in local and international food, great watering holes and a cool respite from the city hubbub. There is Elements, for authentic Asian dining fare-and flair-with global infusions; One East, which redefines modern American cuisine by offering a unique, fine dining experience; and Zeta Bar, the world-famous lounge club concept’s only venue in China is ready to spice up Beijing’s nightlife. There is also Tonic, our “drop-in” lobby lounge, and Cafe Cino, a place for exotic tea, delicious snacks and relaxed conversation.
Hilton Beijing offers a fresh and exciting perspective with a whole new level of Hilton hospitality and service, along with a new promise – for work and play, for excitement and relaxation.
 
        北京希尔顿位于北京市朝阳区商业和外交使馆区的中心点,距北京首都国际机场仅20分钟车程,衔接各主要旅游景点包括天安门酒店、颐和园、紫禁城以及长城。前往各主要购物中心及娱乐场所仅需几分钟。

    酒店内拥有502间客房和套房,聚集了最佳的本地和国际美食、风格独特的酒吧以及娱乐享受,足以让人暂时远离烦嚣。酒店内的元素阁,是融合国际口味的正宗亚洲美食餐厅;东方路一号,则是烹调美式料理的高级餐厅,从多汁的纽约牛排到加州新式创意餐点,全新定义摩登“美”食料理;颐达吧,全球知名的酒廊在中国唯一据点,引进崭新时尚夜店概念而备受欢迎,成为北京最新热门夜时尚据点。汤尼酒廊,则是我们的大厅酒廊,还有咖啡基诺,让您品尝异国风情茶及美味小吃餐点,并和好友欢欣小聚。

    北京希尔顿酒店全新层次的殷勤招待和完善服务,为您呈现无数精彩视角。不管是工作、娱乐、休憩、放松,都为您的北京之行提供超凡体验。
 
    工作贵于激情, 这将成为您在希尔顿大家庭工作的感受!我们期待才华横溢、具有饱满工作热情的您加入我们充满激情的团队, 让我们一起共同实现梦想!

    我们将每周一到周五下午13:00--16:00为公开招聘时间,请携带中英文简历、一张一寸彩照、身份证原件复印件及相关证件至人力资源部面试。
 
    乘车路线:1、可乘公交车300、957、特8到三元桥下车,往南前行200米。
              2、可乘地铁10号线到亮马桥站,B口往北200米。步行5分钟即到。
 
    面试地点:北京市朝阳区东三环北路东方路一号,酒店员工通道地下一层人力资源部
    传真:010 6461 5324
    电子邮箱:Ashley.cui@hilton.com
    酒店网站:http://www.hilton.com.cn

联系方式

  • 公司网站:http://www.hiltonworldwide.com/careers
  • Email:Ashley.cui@hilton.com
  • 公司地址:朝阳区东三环北路东方路1号
  • 邮政编码:100027
  • 联系人:Human Resources Department