Tech Support Manager
科汉森(北京)贸易有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2019-10-13
- 工作地点:北京
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位类别:化工技术应用/化工工程师 化工实验室研究员/技术员
职位描述
Job Purpose Summary:
Responsible for providing technical support for FCE team in China.
Job Responsibilities:
Include main responsibilities, supporting task, and others that involved.
Understand and analyse carefully customer’s technical requirement based on their process and recipes and offer standard products and solutions. Define and understand clearly the requirement and technical challenge cross it with our available products and provide solutions with the most practical approach.
Plan, prioritizes and schedule technical support activities, work hand in hand with sales team to support the team to achieve budget by perfect technical solution.
Develop and maintain relationship with Customer Production, R&D, QA/QC people to better support culture sales.
To carry out small scale lab trial with miniature or bench equipment in order to provide convincing finished product demonstrations for customers.
Cooperate with sales team to solve customer technical complain onsite.
Help customer to optimize processing to enhance the partnership between CH and customer.
Collaborate with other commercial organizations in CH on customer projects and opportunities.
Assist and guide customers to duplicate successful lab trials and in enlarged on-line plant trials. Guide and assist customer to complete plant trials as required and achieve desired results.
Communicate closely with Application & Technical support manager and expert from abroad providing professional onsite auditing.
To arrange and provide customers documentations (product data sheets, trial results analysis, presentations on product + application introductions, promotion materials), under local language.
Train customer staff/distributors to better understand CH products to get the full benefit of CH solution.
Competencies:
Responsible, proactive, customer oriented and good team player
Bachelor degree with food science related major
Very solid technical understanding on Dairy production and technical control
Good listening and communication skills in both Chinese and English
Willing to travel frequently
Qualification & Experience:
At least 5 years' experience in food production, processing, QA&QC
公司介绍
每天全球至少有5亿的消费者接触到添加了科汉森天然配料的产品。科汉森是全球食品配料的供应商,是发酵乳制品用菌种、发酵肉制品用菌种、酿酒用菌种及凝乳酶的市场引领者;是食品饮料用天然色素、香精香料、甜味剂、赋形剂、包衣材料及应用于保健食品或微生物产品的益生菌、植物营养素等一流的供应商。
Improve the quality of food and health for people all over the world.
我们的宗旨是“提高食品质量和改善全球人类健康”。
For further information see www.chr-hansen.com.
了解更多信息请登陆我们的网站:www.chr-hansen.com.
联系方式
- 公司地址:地址:span北京市朝阳区