北京招聘

Job Title职称: Restaurant / General Manager 餐厅（总）经理

Report To上级: Director of Operations运营总监

Direct Subordinate直接下属: Assistant（FOH）Manager 经理助理（前场经理）

Primary Responsibilities主要职责

Establish the smooth running and effectiveness of the restaurant in accordance with management standards. To maximize food and beverage revenue and control related cost for operation. Building up a regular guest base with a proactive customer relationship and follow up of promotions

按照管理要求创造一个稳定有效的运营环境。最大程度创造食物和酒水的利润，成本控制。创造客户群，保持友好关系并积极做好促销

• Overall responsible for the restaurant staff, ensuring that the correct methods of service are maintained, as agreed in the standards of performance/procedure manuals
• 负责员工管理，确保其按岗位职责的要求正确的服务客人
• Sending reports to the management regarding any complains/negative comments. These to be dealt with by him/her in the initial stage and then referred to the operation director
• 业报告，任何关于投诉或者其他负面的情况都要积极处理并汇报运营总监
• Monitors staff-guest contact
• 人和与员工的联系
• Complies on a daily basis the revenue/cover report and presents it to the F and B management nightly, including any relevant information, i.e. regular guests. Promotional sales, etc.
• 汇报营业状况和相关的细节，例如常规顾客，促销活动等
• Overall responsibility for the set-up, update of regular guest list (business cards, guest comments and personal preferences)
• 负责整理设定常规顾客名单（名片，顾客评论和个人取向）
• Considerable initiative required in both long-term and day to day running of the restaurant. The consequence of error may seriously disrupt the overall running of the department. Welfare of guests may be at risk resulting in subsequent possible loss of business
• 厅的长期日常运营中都需要相当大的主动性。错误的程序可能严重影响整个部门的运行。顾客的福利可能会导致日后可能的生意损失
• Job involves customer contact and tact and diplomacy are required at all times
• 一直保持与客人的联系和机智的外交方式
• Overall responsible for the on the job training of all staff in the department, to the agreed restaurant standard, for all new staff in the department, but also for staff employed for any length of time
• 公司的培训要求全面负责餐厅新员工的培训，同时包括不同水平的老员工
• Responsible for building and efficient team of staff, and ensuring continuous improvement by taking an active interest in the safety, development and motivation of staff
• 组建有效的员工队伍，持续不断地对员工的安全、发展和动力进行提高和改进
• Overall responsible for the hiring of new staff, interviewing and screening of new starters
• 负责员工招聘，面试和筛选
• To ensure that all staff in the outlet report for duty punctually and in the correct uniform and that grooming is up to the standard laid down in the department procedure
• 员工按时出勤并着装达到要求
• To ensure that all staff concerned have a clear understanding and are trained with regard to fire/evacuation procedures, typhoon procedures and all other house rules/regulations as laid down in the staff handbook Ensure that all employees receive a job description and work in accordance to standards that are set
• 所有员工都清楚了解和接受了台风，防火逃生知识的培训，其他所有的员工手册规定的各项规章制度，每位员工都要接受公司规定岗位职责要求
• Makes suggestions for promotions/transfers of staff and raises necessary administrative requirements in close liaison with the operation director and personnel Department
• 事部和运营总监保持紧密联系，对员工升职，加薪提出建议
• Engages in training sessions and attends training sessions when required and directed by the operation director
• 营总监有要求，应出席培训
• Deals with staff problems/disciplinary action as per correct restaurant procedure, when required and in close liaison with the operation director and personnel department
• 需求，保持与运营总监和人事部门的紧密联系，处理各种的员工问题
• Has the ability to communicate well with and motivate people or all ages and nationalities and at all levels of the restaurant
• 力与餐厅不同国籍不同职位的员工有效沟通和积极引导
• Ability to train staff
• 力培训员工
• Fluent knowledge of English language and any other foreign language knowledge would be beneficial
• 的英语或其他外语
• Overall knowledge of all the restaurant departments and the structure of the restaurant
• 各部门和相关其他部门的全面知识
• Direct control of all staff and assistants in the restaurant and bar
• 厅和酒吧的直接管理
• To have a complete knowledge of all restaurant and bar drinks lists, menus and wine list and to be able to advise guests accordingly
• 的餐厅酒水菜品和红酒知识并能推荐给客人
• Ensures adequate mis-en-place, i.e. condiments, stationary, china, glass, stainless steel ware, etc., as laid down in outlet par stocks and keeps an efficient
• 储存放置调味品，瓷器，杯子，不锈钢制品等
• Maintains high standards of hygiene and cleanliness in the working area up to the required health and safety level. Also ensures that equipment is in a good and safe working order
• 格的要求保证食品安全，和工作区域的清洁工作，保证设备正常安全使用
• Overall responsible for appearance and set up of restaurant. Needs checking the standard of cleanliness and liaise accordingly with housekeeping. Follows up with engineering on any repairs and maintenance of the outlet that are needed. Reports to related departments for any correction of points are up to standard. Follow-up of reported points to be carried out at all times
• 负责餐厅的设置和外观，追踪任何的工程维修，报告给相关部门
• Needs to have food and beverage operation practical and theoretical knowledge combined with relevant experience实际的食品和酒水操作经验
• In addition to communication required with the operation director, contacts and relationships are maintained with all other departments
• 营总监的沟通，与其他部门的接触和合作
• Is aware of finance budgeting goal, costing, expenses and payroll against forecast and monitors department profitability accordingly财务知识，成本，开支，薪水预算
• Overall responsible for all stocks and equipment within the restaurant and bar
• 餐厅和酒吧的库存和设备
• Attends daily operational meeting. Weekly food and beverage meeting, and other meetings as assigned by the operation director and gives feedback to staff in the outlet
• 营总监要求参加每日例会，周会和其他会议，并传达给员工会议精神
• Constantly seeks to improve service reduce costs and increase sales and offers suggestions to F and B management relating to the before mentioned. Also motivates staff for ideas, input, etc.
• 服务质量，减少成本，扩大营业额，提供合理建议，合理采纳员工建议
• Takes care of all administrative requirements in the department makes a regular visit to competitive restaurants and in order to monitor business, market position, and competitiveness of prices and services. Also carries out project work if and when required by the management
• 部门的所有行政活动，对同行业的餐厅进行常规的参观，了解市场，对比价格和服务等
• Communication is maintained with competitors in order to benefit from information that may be of use in market comparisons

与竞争对手保持联系，发现有价值的信息用于市场竞争

上海斗猫餐饮有限公司,亦称拳击猫啤酒屋（www.boxingcatbrewery.com），成立于2008 年4 月，注册资金一千四百万美金，是中外合资集餐饮娱乐于一体的餐饮连锁店，也是最具特色的现代自酿啤酒餐厅。我们不仅带来美轮美奂
的南部美食，还有***的世界古法酿造啤酒。采用最价高质优的麦芽，啤酒花，单细胞酵母培养液，以及经过专门处理和过滤和水以酿成德国淡啤，英式麦芽酒，欧式啤酒以及最新的美式啤酒。各式啤酒均由我们多次获奖的酿酒大师Michael Jordan 就地酿制。他来自美国太平洋西北区，酿酒经验丰富，并取得许多荣誉和成就，包括像澳洲国际
啤酒大奖这样的世界***精酿啤酒大赛的卓越奖章。他“亲自操刀”的酿酒手法之优秀在啤酒屋里产出的每一滴啤酒里体现出来，每品脱啤酒的质量都尽善尽美。我们务求将我们的啤酒和佳肴带给来自四面八方所有热爱美食的你。
我们公司目前在上海地区有六家连锁餐厅，分别位于徐汇区的中心地段淮海路1028号嘉华坊、复兴中路519-521号、复兴西路82号、长宁区遵义路100号虹桥南丰城、黄浦区太仓路181弄19号、静安区南京西路1376号120室（上海商城内），平均每家分店的占地面积约为500 平米，人均消费为150 元/人， 目前公司在职员工约为200 人。
在人力配备方面，我们拥有设备完善的酿酒公坊、技术熟稔的酿酒大师、专业的烹饪团队以及一群热情乐观的服务人员，欢迎您到拳击猫来，叫上一杯古法自制的精酿麦芽酒或德国淡啤及各式美食，坐下来闲聊，享受休闲一刻，欣赏上海这个美丽的城市的各个角落！
由于公司业务扩张，目前我们在招的职位有：西餐厅服务员、传菜员、吧台服务员、领位员、厨师、收银员、主管等职位。
以上岗位实习生及应届毕业生均可，我们需要活泼，开朗，热情，主动积极的你加入我们的团队。只要你喜欢餐饮，充满服务热情，乐于接受挑战，拳击猫
啤酒屋欢迎你的加入！