北京招聘

Job Overview:

Fortinet is looking for a technical writer leader to join its documentation team. We are looking for candidates with outstanding language (writing, editing, and proofreading) skills, basic knowledge of network security, and passion for creating useful technical content for our customers.

Job Description:

Design, develop, and maintain partner, customer, and SE focused documentation, including:

· Deployment guides/Cookbooks

· Handbooks

· References

· How-to videos

· Release notes

· QuickStart guides

· Network diagrams

· Other customer-facing, post-sales product documentation

To do this, you will:

· Work closely with product management and engineering teams to understand the products and their documentation requirements

· Collaborate with sales engineers, developers, quality assurance, technical support, and trainers to deliver accurate, relevant, up-to-date, and complete product documentation

· Test and verify information for accuracy & completeness

· Review other writers’ work for grammar and technical content

· Respond to customer & internal requests for information

· Balance short-term and long-term projects

· Be a strong user advocate by suggesting ideas for GUI & usability improvements

· Acquire in-depth product knowledge quickly through hands-on experience with products and interaction with subject matter experts

Requirements:

· Positive attitude, can-do spirit, attention to details, and passion for technical writing

· Ability to work in a fast-paced environment, to meet deadlines, and to simultaneously tackle and coordinate multiple projects

· A BA or BS degree, preferably in computer science, electronic engineering, MIS, English, or a related field.

· Strong command of standard American English grammar and usage

· Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain English

· Ability to learn MadCap Flare, HTML, CSS, XML, and Subversion quickly

· Basic knowledge about network security software and hardware technologies

· Technical writing coursework, certificate, or diploma is a plus

· Proficiency in Adobe Illustrator, InDesign, Acrobat and video production tools helpful

· Able to read and write in both English and Chinese

美国Fortinet (防特网)公司(NASDAQ: FTNT)是全球领先的网络安全和统一威胁管理(UTM)解决方案提供商。 Fortinet的产品和预订服务为客户提供广阔的、综合的、高性能的动态安全威胁防护，同时还简化了IT 安全体系结构。Fortinet的客户包括全球的企业、服务提供商和政府单位，包括全球财富榜 100强中的大多数。
Fortinet由Ken Xie于2000年创建. Fortinet由一支强大的, 在网络安全领域富有丰富经验的管理团队领导至今. Fortinet作为领先的网络安全公司己经广泛的被行业分析师, 工商业界与技术组织和新闻媒体报道和认可。至今，Fortinet已经为世界范围内100,000多客户提供了超过70万台以上的网络安全设备。
Fortinet总部位于加州Sunnyvale，在美国、欧洲、亚洲等30多个国家和地区设有客户支持和销售中心，中国Fortinet(防特网)总部位于北京, 并在天津, 上海, 广州, 深圳等多个城市设有销售及研发中心.
· 全球UTM市场占有率第一名 (来自IDC以及Frost & Sullivan)
· 全球四大网络安全设备厂商之一(IDC)
· 全球UTM市场领导者；
· 全球最多的网络安全认证持有者；
· 2009年被评选为硅谷最理想工作的地方之一