北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客服专员/助理(非技术)招聘

CRM Data Analyst

捷豹路虎汽车贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口  汽车及零配件

职位信息

  • 发布日期:2012-12-24
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  客户关系经理/主管

职位描述

The Role & Key Responsibilities:

? The CRM Data Analyst provides expertise in the collection, management, integrity and distribution of customer data
? Ownership of the NSC Data Management Plan (DMP)
? Understand the business data requirements
? Work with agency partners to ensure optimal CRM data integrity
? Comprehensively analyzing and reporting data quality measures and recommending policies for improvement
? Management of two direct reports
? Awareness of, and compliance with, corporate and legal data policies, including business rules, data values, security and compliance
? Work with the Senior CRM Manager to fulfill the NSC Data Vision of; A single View of the Customer and Vehicle, A trusted data set, an empowered and data literate organization capable of data-insight-driven decision making


Skills, experience and qualifications required:

? Bachelor degree essential
? An understanding of the basic principles of a Data Management Plan
? Strong numerical, analytical and problem solving skill set
? Ability to complete research quickly and effectively
? Astute reasoning and processing skills to enable quick decision making
? Ability to recognise the business/financial value of data
? Strong MS Excel Knowledge
? Self motivated, independent

公司介绍

Jaguar Land Rover China Company Profile
Jaguar Land Rover is the UK’s largest car manufacturer, and is built around two iconic premium automotive brands that are renowned for their stunning design, cutting-edge technology and breath-taking performance. To date, Jaguar Land Rover sells its products in 180 countries with 17 national sales companies worldwide.
Since entering China in 2010, Jaguar Land Rover has witnessed healthy and steady growth due to its ‘Customer First’ philosophy. Due to its world-class products, premium brand experience and professional service, Jaguar Land Rover has won wide recognition in the Chinese market.
In order to further its long-term commitment to China and better meet the demands of Chinese consumers, Jaguar Land Rover and Chery Automobile jointly established Chery Jaguar Land Rover in November 2012. The first model, a locally-produced Range Rover Evoque, went on sale in early 2015. This will be followed by the locally-produced Land Rover Discovery Sport, which will hit market in the fourth quarter.
With its complete product line-up in China, Jaguar Land Rover ensures that all new models are also available for Chinese customers as quickly as possible. The company also spares no effort in constructing new sales channels in China and looking at ways to optimise customer service.

更多热招职位,敬请关注捷豹路虎官方招聘网站:
www.jaguarlandrovercareer.cn

联系方式

  • Email:careers5@jaguarlandrover.com
  • 公司地址:上班地址:酒仙桥路恒通商务园