北京招聘

Customer Management & Services Graduate Development Programme

Welcome to a career that offers countless opportunities, from travel and international placements, to exploring new cultures and emerging markets. With customers in over 150 countries and operations in 46, we can give you a wealth of global challenges and opportunities that you’ll transform into incredible achievements. Customer Management is all about building the kind of long-standing, close and productive relationships that our business has been built on. You’ll be handling – and delivering on – challenging and complex demands for customers around the world. And you’ll do that by listening carefully, thinking deeply and paying close attention to detail so we can deliver products and services that meet their needs to the letter.

The programme

Our Customer Management & Services Graduate Development Programme is designed to give you an immersive, hands-on experience across a number of placements. Over three and a half years, you’ll undertake three six month attachments before spending two years in a role which will cover the full breadth of our Customer Management and Services activities.

What you’ll do

Our customer strategy is to deliver competitive advantage. Placing the customer at the heart of our organisation, you’ll listen to their needs and shape their requirements whilst relentlessly focusing on responsiveness and the delivery of our promises. Your placements might include services, sales support, marketing or business development – and at least one of them will be overseas. In each placement, you’ll work on real projects with real outcomes. So you could find yourself developing new marketing strategies, driving our growth through customer analysis, planning our sales activities or supporting, planning and scheduling our operations and services to meet customer commitments.

What you’ll need

We’re looking for graduates with a natural flair for global business, great communication and influencing skills as well as an unswerving customer focus – you’re someone who knows how to earn trust and inspire respect. In terms of your academic background, you’ll either have or be on course for a 2:1 degree, or equivalent qualification. Inquisitive and resourceful, you’ll also be overflowing with ideas about how we can do things even better.

What you’ll get

• Salaries vary by location
• Paid holiday, including bank holidays (pro rata)
• International environment
• Great support from managers and peers
• Leisure and social activities
• Other rewards and benefits vary by location

Who we are

Our high-performance, integrated power solutions are at the cutting edge of technology. From powering huge commercial vessels to nuclear submarines, supersonic fighter jets to highly efficient passenger planes, or rail locomotives to luxury yachts, we go above and beyond to create better. And it’s all thanks to our people. Whether they work in engineering or finance, manufacturing or project management, our 50,000-strong team work together to deliver excellence in the air, on land and at sea – to customers in 150 nations around the world.

CREATE │ BETTER

Trusted to deliver excellence.

We recruit, select and develop our people on merit, irrespective of their race, colour, religion, gender, age, sexual orientation, marital status, disability or any other characteristic.

罗尔斯·罗伊斯的愿景是成为强大动力系统市场的杰出领导者，利用我们的工程技术专长、全球运作以及深厚的行业知识为客户提供无与伦比的解决方案和服务体验。我们运营五大业务：民用航空、防务航空、船舶、核能和动力系统。罗尔斯·罗伊斯的客户遍布全球120个国家，包括380多家航空公司和租赁客户、160家防务客户、4,000家船舶企业（包括70家海军用户），以及超过5,000家动力系统和核能客户。我们2014年的基础收入为146亿英镑，其中一半以上来自售后服务。截至2015年6月底，已确认和宣布订单额达765亿英镑。2014年，罗尔斯·罗伊斯投入12亿英镑用于研发。我们在全球31所大学设立技术研究中心，确保我们的工程师占据科技前沿。罗尔斯·罗伊斯现有超过54,000名员工，分布在世界50个国家。其中超过15,500名员工是工程师。