北京招聘

岗位职责：
1、为新员工创建账号，为离职员工删除账号
2、定时观察IT工作单系统，处理新生成的工作单
3、按照规定的时间完成相关工作订单，确保所有的工作都被录入到IT工作单系统中
4、接听中文IT技术支持热线，通过电话或者面对面的方式为用户解决问题
5、处理简单的用户问题，故障和请求，涉及电脑，电话，视频设备等硬件，软件，操作系统，远程连接，网络等相关问题配置，安装，修复用户的设备（例如打印机）及配件故障，或联系硬件供应商予以维修负责IT设备的采购
6、负责IT设备的采购

任职要求：
1、计算机或相关专业大学本科或专科
2、解决电脑软硬件故障的基本知识，有能力通过网络搜索或者咨询其他团队成员来解决问题
3、中高级的微软Office办公软件使用技巧(Word，Excel，PowerPoint，Outlook)
4、按照指定的优先级安排工作
5、良好的沟通技巧和英语读写能力
6、1-3年IT服务桌面或PC支持经验，熟悉Win7

加分项：
1、熟悉联想Think台式机及ThinkPad笔记本电脑
2、掌握Windows系统知识，例如DHCP，DNS，活动目录等
3、相关微软Office 365的知识

Polycom宝利通：
www.polycom.com

Polycom is changing how people collaborate. We are the global leader in standards-based unified communications (UC) solutions for telepresence, video, and voice powered by the Polycom RealPresence Video Solutions. The RealPresence Video Solutions interoperate with the broadest range of business, mobile, and social applications and devices. More than 400,000 organizations trust Polycom solutions to collaborate and meet face-to-face from any location for more productive and effective engagement with colleagues, partners, customers, specialists, and prospects. Polycom, together with its broad partner ecosystem, provides customers with the best TCO, scalability, and security for video collaboration, whether on-premises, hosted, or cloud-delivered. With revenues of $1.5 Billion for 2011, a debt free balance sheet and over 600 patents issued or pending, Polycom leads a market expected to grow to nearly 4.1 billion by 2015.
At Polycom, we are not only on a journey to transform how the world collaborates but also how our employees experience their work lives. Our values are at the core of Polycom’s transformation and we know the evolution of our company depends on individuals who believe in and act upon these values.
    We seek to wow our customers, both internal and external, every day.
    We strive to succeed together, through collaborative and effective interactions.
    We believe in the importance of being creatively bold and seeking to be innovative in our work.
    We are relentless in overcoming obstacles and delivering excellence in everything we do.
    We value authenticity in words and deeds.
These tenets guide our business decisions and serve as the building blocks for our culture. If our values and vision for the future resonate with you, join over 4000 Polycom employees in achieving astonishing success.