Senior Linux Technical Support Engineer
甲骨文(中国)软件系统有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2018-03-13
- 工作地点:北京-海淀区
- 工作经验:8-9年经验
- 学历要求:大专
- 语言要求:英语熟练
- 职位类别:技术支持/维护工程师 售前/售后技术支持工程师
职位描述
KEY OBJECTIVE:
As a member of the Linux Engineering team at the Oracle China in Beijing or Shenzhen, you will be responsible for diagnosing, resolving, and debugging Linux kernel, user space and Oracle VM Server/Manager for x86 problems from world-wide customers. Interface with development teams when assistance or code fixes are needed.
SPECIFIC RESPONSIBILITIES:
1. Handle initial customer interactions for Linux OS and Oracle VM Server/Manager for x86 issues and provide resolution to ensure a trouble free experience of Linux.
2. Familiar with issues related to installation, basic configuration, common Linux and Oracle VM questions.
3. Familiar with system crash/performance analysis.
4. Familiar with general information in various user space applications/tools, compilers, libraries, daemons and kernel.
5. For bugs or detail technical queries, collect and request essential information for the Level 2 support team.
Required Skill Areas:
1. Good working knowledge of C/Python/Scripts
2. Good verbal and written English communication skills
3. Excellent system-level debugging skills and conclude with solution
4. Experience with one or more Linux distributions
5. Experience with patching and rebuilding Linux packages
Desired Skills
1. Basic Oracle product stack knowledge
2. Good organizational and inter-person skills
3. Experience with one or more functional areas of Linux (e.g. kernel, networking, file system, storage, gcc)
4. Understanding of the Linux development process
5. Ability to work independently and in a team environment
6. Oracle VM or Xen virtualization or Openstack skills and/or knowledge
Experience Requirement:
1. 7+ years of software development/System support experience
2. 5+ years in Linux software development
3. Previous experience working in a team collaboration environment and demonstrated professional customer technical service.
4. Experienced in respective Linux sub systems or packages (e.g. glibc, utilities like zip, unzip, boot scripts, boot loader, gtk libraries, programming languages such as perl, python, php, c, c++. Installation scripts, networking tools, daemons such as apache, cron, and shell scripting experience)
职能类别: 技术支持/维护工程师 售前/售后技术支持工程师
关键字: Linux Script 英文
公司介绍
Oracle entered China in the 1980s with its first office in Beijing. Today, Oracle has a presence in almost every province, autonomous region and municipality with 22 branch offices, five research and development centers, an extensive Oracle Partner Network as well as various community projects. In China, Oracle has more than 25,000 customers, 1,500 partners, and over 5,000 employees. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com or www.oracle.com/cn
甲骨文公司(NYSE:ORCL)创立于1977年,总部位于美国加利福尼亚州红木城。甲骨文是一家全球性的企业云服务提供商,致力于赋能各种规模的企业的数字化转型之旅。Oracle云在销售、服务、市场营销、人力资源、财务、供应链和制造领域提供全面的集成应用,及基于Oracle自治数据库打造的具有高度自治能力和安全性的第二代基础设施。
二十世纪八十年代,甲骨文进入中国市场,在北京设立了首家中国办事处。而今,甲骨文的业务已几近覆盖中国所有的省、自治区与直辖市——我们在中国建立了22个分支机构、5个研发中心、规模庞大且弥足珍贵的合作伙伴网络,开展了多种多样的社区计划。在中国,甲骨文拥有超过2.5万家客户、1500家合作伙伴和超过5000名员工。如需了解更多关于甲骨文公司的信息,请访问:www.oracle.com或www.oracle.com/cn
联系方式
- Email:qi.mel@oracle.com
- 公司地址:地址:span天津路名人商业大厦