北京招聘

Team leader

To role model, lead, manage and coach a team of China Cabin Crew to ensure consistent delivery of world class customer service. You will fly as a Cabin Crew member delivering a thoughtful service through your cultural and language expertise.

你将以身作则，率先垂范，对中国空乘团队进行管理和指导，确保始终提供世界一流的客户服务。你将成为乘务组的一员，善用你的文化背景和语言专长，为乘客提供周到服务。

Whatever your role, you’ll work closely with colleagues to make great things happen for our customers. Aspiring to be the very best, with customers at the forefront of your mind, you will have plenty of opportunity to make a difference by understanding and anticipating the cultural needs of our customers.

无论从事何种工作，你都要与同事密切合作，竭诚为客户服务。如果你力争上游，时刻为客户着想，了解并预测客户的文化需求，那么你会面临更多的机遇，让客户的旅程因你而不同！

It’s all about flying our customers in style, taking care to provide experiences that set us apart from the competition. By making sure customers are looked after, you’ll strengthen the relationship we have with them. With you on board, we’ll achieve our vision to become the ‘most admired airline’.

你需要为我们的客户悉心提供别具特色的空乘服务，使我们的乘机体验在竞争中脱颖而出。你需要了解客户需要，增强与他们之间的沟通。你的加入，能使我们实现成为“最受乘客青睐航空公司”的愿景。

A real team player, you’re passionate about people and driven to delight every customer. Crucially, you’re always ready to adapt to change and innovation.

作为团队一员，你必须待人热情，能为每一位客户带来愉悦。更重要的是，你要时刻准备适应变革、勇于开拓与创新。

Whether you’re responding to changing conditions mid-flight or trying out a brand new service, you’ll put customers’ interests first. Your enthusiasm for creating great experiences means you’re totally engaged with everything from health and safety to our products and services.

无论是处理应对飞行过程中层出不穷的状况，还是尝试提供全新的服务，你都应将客户利益放在首位。为客户提供***®飞行体验，意味着你在工作中必须全身心投入，无论是对顾客的健康安全还是对公司的产品服务。

You are the link we need to grow our business in the Chinese market, creating a proposition that attracts locals to explore the world by flying with us.

你是我们在中国市场业务实现增长的纽带，你提供的优质服务，吸引着中国乘客搭乘我们的航班探索精彩世界®

You belong with us. That’s why we’ll provide you with world-class training, invaluable experience and the rewards and career progression you would expect from a global premium airline.

你是我们大家庭的一员。正因如此，作为世界上***的航空公司之一，我们会尽力满足你的期待，如提供世界一流的专业培训、独一无二的经验、合理的奖励措施和前途无量的职业发展。

For more information, please click JOB DESCRIPTION

了解更多信息，请点击JOB DESCRIPTION。

应聘条件

12+ months experience in a people management or leadership role to include team, performance and resource management

1. *** or *** Chinese passport holder
2. Aged 18 years or over at the time of completing this application
3. Diploma or above educational background（本次招聘不接受未毕业在校生）
4. Between 1.57m (5'2) and 1.85m (6’1”) in height with your weight being in proportion to your height
5. Have a vertical functional reach of at least 2.01m (6’7”) i.e. standing with your feet flat against the floor, your fist on your dominant arm when fully extended is at least 2.01m (6’7”)
6. Please confirm that you meet ALL the criteria listed below:

(a) You hold a valid passport

(b) You have the unrestricted ability to travel to the UK

(c) You have at least 12 months before your passport expires

具体面试安排：

上海：

视频面试时间：待定，请随时关注北京外航服务公司官方网站及微信公众平台更新

现场面试时间：2018年4月24日（周二）

面试地点：Double Tree by Hilton Shanghai – Pudong

上海东锦江希尔顿逸林酒店 (上海市浦东杨高南路889号 邮编200127)

北京：

视频面试时间：待定，请随时关注北京外航服务公司官方网站及微信公众平台更新

现场面试时间： 2018年5月11日（周五）

面试地点：Radisson Blu Hotel Beijing

北京皇家大饭店 (北京市朝阳区北三环东路甲6号 邮政编码: 100028)

请您仔细阅读广告内容并进行自我评估，若符合上述职位要求，请尽快点击这里报名！

如欲了解更多详细情况，请您登陆：

英国航空公司官方网站：www.britishairways.com

北京外航服务公司官方网站：www.fasco.com.cn

You always give the warmest welcome.
你永远给与客户最热忱的欢迎。
You belong up here.
你可以在浩瀚云端更上一层楼。
Cabin Crew Opportunities
British Airways
Beijing and Shanghai
英国航空将在北京和上海招募客舱服务人员
Customers are at the heart of everything we do at British Airways.
客户至上是英航的信条。
Our commitment to them is integral to our promise: To Fly. To Serve.
衷心为客户服务是我们恪守的承诺：To Fly. To Serve.
Right now, we have a range of opportunities for cabin crew.
现在，你有机会成为英航的一名空乘！
We want you to be you and maintain your heritage and culture
我们希望你展现自我，并保持自己的文化传统。


British Airways, is one of the world's leading global premium airlines and the largest international carrier in the UK. The carrier has its home base at London Heathrow, the world's busiest international airport, and flies to more than 170 destinations in 70 countries. This is an exciting opportunity for any high calibre individual to pursue a career with a World Class Airline. It takes a special kind of person to working for British Airways.