北京招聘

*岗位职责
1.         Responsible for planning and leading Customer Loyalty Program to enhance service quality as well customer stickness to underpin the business loyalty of customers.
2.         Responsible for the rountine and annual data analysis through Customer Loyalty Program and provide insights for further customer experience and program enhancement.
3.         Build relationships with other business functional leaders internally and vendors externally, to promote collaboration regarding Customer Loyalty on key business objectives
 
4.         Support Managerment to create awareness of LSH Auto China Branding to differentiate LSH from other IND MB dealers to become the MB customer 1st choice of purchase and service considerations, increase re-purchase and referrals
 
*岗位要求：
1.       Min. 5 - 6 years in CRM or Business Consulting.
2.       Other experience in project management, operation,  service-quality management and agency management is an advantage
3.     Consumer brand experience; preferably in car business or luxury brand(premium electronics, fashion, lifestyle, consumer products)

在由中国汽车流通协会发布的“中国汽车经销商集团百强排行榜”中，利星行汽车连续7年跻身榜单前五名。截至2016年，利星行汽车业务网点在中国大陆地区的经销与售后服务网点达133家，分布在全中国77个城市，拥有超过50万活跃客户。
利星行汽车的业务屡创佳绩，客户数量增长迅速，离不开高水平的管理团队和高素质的员工团队。目前，利星行汽车员工人数超过14,000人，其中高级管理团队成员的汽车行业经验平均达25年，服务梅赛德斯-奔驰品牌的平均经验近20年。利星行汽车旗下有来自国内国外资深的汽车营销管理职业经理人，其国际化的背景和丰富的从业经验保证了利星行汽车能够以前瞻性的视角、高效率的运营和创新性的思维为客户和合作伙伴提供高价值的服务。