北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

Customer Services Engineer

巴可伟视(北京)电子有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2017-12-27
  • 工作地点:北京-朝阳区
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

This incumbent is to attend the technical services for BARCO group equipment and products. Such services will include site preparations, installations, trouble-shooting, repair, preventive maintenance, modifications, relocations, remove, upgrading, and other technical services. Perform diagnose, troubleshoot, service and fix all technical issues; follow proper instructions through service manuals, and verbally from specialists of Belgium and other manufacturing plants, team leaders, senior technicians and other more experienced engineers/technicians. Prepare service orders, service reports, and other administrative records as required. Ensure equipment installed or serviced meeting design and safety specifications. Frequent travel required.

Key Responsibilities
1. Provide 24/7 support on after-sales service.
2. Attend field service calls. The services will include site preparations, repair and preventive maintenance services, parts replacement, relocations and modifications, etc., for warranty and after-warranty services.
3. Supply shop and in-house services for BARCO equipment & products, this will include troubleshooting, repairing, modifications, fixing the equipment & products on board or component level
4. Provide technical service & marketing support to BUs such as: exhibitions, seminars, roadshows, and on-site demo modifications to customer request, etc.
5. Supply operator and user training to dealers and/or end-users as required.
6. Work with BUs in demo activities: in-house or at customer locations. Maintain the demo room and demo equipment in perfect conditions to backup sales and marketing functions
7. Study Info-T, updated service manuals, new product info and details, leaflets from Belgium and other manufacturing plants etc. to update technical know-how
8. Attend monthly meeting to exchange experience, technical info and details
9. Follow company policies and management instructions for some ad hoc assignment as required from time to time

Essential Requirements
The successful candidate must possess the following:

Education
? University level degree in electronic engineering
? Proficiency skills in both written and spoken English and Mandarin.

Experience
? At least 3 years relevant working experience in electronic industry preferably in image display related.
? Profound knowledge of one or more of the following areas: camera, image tuning, projector, sensors, optical lens
? Hands-on experience in various optical and electronic measurement equipments
? Experience or Certification on Networking technology is preferred

职能类别: 售前/售后技术支持工程师

公司介绍

Barco Visual (Beijing) Electronics Company Limited was set up on March 31,2003 in Beijing.It is a 100% subsidiary company of Barco N.V.
Barco N.V.is a world leader in designing and manufacturing high precision and high quality electronic products such as projection system,display system,industrial automation monitoring system,etc. With its first class equipment production line and highly experienced production management team composed of talented personnel from different parts of the world,Barco Visual mainly devotes itself to the design,production,sales and installation of both indoor and outdoor high quality full color LED display products and professional total solutions.

巴可伟视(北京)电子有限公司
Barco Visual (Beijing) Electronics Company Limited
巴可伟视(北京)电子有限公司。成立于2003年3月31日,是Barco N.V.的全资子公司。巴可公司在高精度、高品质电子产品的设计、制造方面拥有世界领先技术,其产品有投影设备、显示系统、工业自动化监控系统等。巴可伟视拥有世界一流的生产线以及由来自世界各地的精英所组成的经验丰富的管理团队,其主要业务是设计、生产、销售、安装高品质室内及室外全彩LED显示产品,提供专业而全面的解决方案。

联系方式

  • 公司地址:地址:span苏虹西路179号