北京招聘

The Study Advisor is mainly responsible for the communication, coordination, customer service and contact the foreign teachers. Core responsibilities as follows:

? Communicate regularly with foreign teachers
o Update students’ learning situation.
o Write the student's progress report and academic planning report with the help of foreign teachers.
o Arrange the courses according to the foreign teachers’ and students’ schedule.
o Deal with unexpected situations, such as foreign teachers' leave or temporary transfer
? Visit students’ parents regularly
o Submit the feedback of students’ learning situation, study progress report and lesson plan to the parents.
o Communicate in advance with parents about the changes in lesson requirements; Meanwhile, inform the relevant course staff and foreign teachers promptly.
o Comprehend parents’ opinions and suggestions on the center, timely give the feedback back; meanwhile, communicate with the foreign teacher about improving the teaching quality.
o Deal with the complaints and refund from parents or other emergencies, improve the customer satisfaction and promote the continued class ratio.
o Introduce other appropriate courses to parents to promote curriculum sales.
? Communicate with the students regularly
o Do the orientation for the new students, help them understand BE education and get into learning stage quickly.
o Communicate with students, understand students’ satisfaction and acceptance of the course, and provide customized follow-up service according to students’ learning methods, learning progress and learning content.
? Responsible for internal coordination and inter departmental communication.
o Responsible for cross department communication and coordination.
o Notify the relevant departments and staffs timely in the event of any changes in the circumstances of the trainees, parents and foreign teacher; and report to the director of tuition in case the problem cannot be solved.
o Attend central meeting regularly, understand the situation of center business, and foster the team spirit.

CANDIDATE REQUIREMENTS & SKILLS 任职要求

A successful candidate has:
? Bachelor's Degree or above.
? Good command of English in listening, speaking, reading and writing.
? Excellent and accurate communication skills in English in work with less grammatical mistakes.
? Good appearance and temperament, please provide personal photos.
? Able to work on weekend, two days off during Monday to Friday.
? Relevant working experience is preferred.

PERSONAL CHARACTERISTICS 性格要求

A successful candidate be:
? Strong problem solving ability, able to provide logical solutions from multiple dimensions.
? Excellent communication skills and high EQ.
? Provide high quality professional services to high-end customers.
? Love education, willing to long-term commitment to the education industry.

Jingjobs is mainly serve foreign start-ups and we provide consulting service for them.