北京 [切换城市] 北京招聘北京质量管理/安全防护招聘北京质量管理/测试工程师(QA/QC工程师)招聘

Customer Quality Engineer

德尔福科技-内燃机系统与部件业务部-北京工厂

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2017-12-26
  • 工作地点:北京-大兴区
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:质量管理/测试工程师(QA/QC工程师)  

职位描述

General Description:
         The Customer Quality Engineer shall be responsible for dealing with customer complaints, warranty analysis and advanced quality planning for new product launch.

Key Accountabilities:
Set up communication between internal team and customer, understand customer requirements and transmit customer voice at the plant, achieve and increase customer satisfaction.
Ensure customer complaints are quickly resolved and meet customer requirements.
Lead 8D team to contain and resolve quality issues according to customer expectations, follow up the corrective actions.
  Track and report key customer quality metrics.
Lead, coordinate and implement internal and external system & process audit, like customer audit, LPA.
Analyze warranty returns and make the analysis report.
Perform warranty data analysis and review with cross function team on a timely basis.
Set up teams to improve warranty top issues, follow up the corrective actions.
Support new product launch from quality perspective.
Collect and prepare PPAP documents, and submit to customer.
Collaborate closely with team members and keep making continuous improvement on quality system.
Other duties and responsibilities assigned any time.

EDUCATION/EXPERIENCE

Bachelor Degree or Above in mechanical engineering or automotive engineering.
More than 5 years relevant working experience as a CQE working with large OEM’s preferable.
Experienced with Quality tools (AQP, SPC, FMEA, PPAP, APQP, and Control Plans)
Knowledge in manufacturing problem solving (8-D) and manufacturing processes required
Solid understanding of statistical analysis.
Experience with corrective actions and preventive actions, experience in resolving customer and supplier problems, containment and process improvement efforts.
Excellent communications skills, strong verbal, written and presentation skills. Fluent English and Chinese required.

职能类别: 质量管理/测试工程师(QA/QC工程师)

公司介绍

北京德尔福万源发动机管理系统有限公司主要开发和生产汽车发动机管理系统(电子燃油喷射系统)。公司于2000年正式投产,其产品在使汽车发动机性能达到***状态的同时,也能使汽车排放满足世界公认的排放法规标准,为建立一个更清洁的世界做出了贡献。其他产品包括:供油系统、点火线圈、阀体、油泵、传感器、电子产品。生产过程采用先进的德尔福DMS制造技术,过程控制采取零缺陷防错方式,核心工艺采用世界顶尖设备,并秉承精益生产理念,精心制造每一件产品。我们的中心目标是提供从零部件到系统的各种创新技术解决方案,依靠技术领先、产品质量、世界***水平的成本控制和客户至上的态度,赢得客户的满意,努力支持中国汽车工业的发展。公司现已成为国内汽车市场发动机管理系统的第二大供应商,主要客户是中国汽车厂和发动机厂。

联系方式

  • 公司地址:地址:span博兴路19号