北京招聘

职位描述：
Work experience :
Nursing or Physician Assistant's background with at least 3 years of clinical experience. Knowledge and experience working in a call center, ambulance service or emergency department of a hospital would be an added advantage.
 
Knowledge and skills:
Customer service orientation, attention to detail, quality conscious.
Excellent time-management skill, efficient use of resources
Unrivalled communication skills (written & oral). Ability to work under pressure. Highly developed decision-making skill with a clear team player mentality.

guage and IT skills:
Computer literate and comfortable with IT applications. Excellent communication skills in Chinese and English, oral, written and comprehension. Additional language skills an added advantage.
 
Ability to:
Work systematically and effectively with staff, inter-offices, customers, external agencies and local service providers. Perform a primary triage of initial requests for assistance work. Work independently to manage all medical requests from start to finish. Liaise with medical providers and agents to complete a repatriation or evacuation request.
 
Work Schedule:
Monday to Friday, with emergency phone on-call rotation

As part of an International Assistance Network, we provide customer care to foreigners living in China. The services we provide include local healthcare information, customer service and act as liaison between overseas insurance companies and local policyholders.