Account Manager / 客户经理
联邦快递国际货运代理服务（上海）有限公司
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2017-12-07
- 工作地点：上海
- 工作经验：5-7年经验
- 学历要求：本科
- 语言要求：英语良好 普通话精通
- 职位月薪：6-9千/月
- 职位类别：货运代理 销售代表
职位描述
职位描述：
REQUIREMENT:
1. Bachelor's degree or equivalent.
2. About five years' relevant experience in the freight forwarding industry.
3. Business knowledge, professionalism.
4. Team orientation, listening result-focused and communication.
5. Customer-focused and problem-solving.
6. Continuous learning.
7. Continuous improvement and innovation.
8. Fluency in English and local language.
RESPONSIBILITY:
Summary
To identify and develop customer relationships and perform an accomplished level of sales responsibilities with the objective to build the customer base, achieve revenue targets and ensure customer satisfaction.
1. SALES PROGRAMS AND ACTIVITIES - Identify and develop customer relationships which offer high revenue potential; respond to sales leads and contact customers in a timely manner; present FedEx features of service to customers; recommend and sell appropriate solutions; implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction. To meet individual quarterly targets set by the Regional Management both for local and nominated business.
2. SALES PLANNING & ANALYSIS - Collect and analyze competitor pricing data; determine individual tactics in order to ensure strong market penetration, account development and yield enhancement.
3. QUALITY MANAGEMENT - Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
4. SALES COMMUNICATIONS - Meet regularly with operations and related departments, both local and overseas, to resolve customer issues in order to enhance customer satisfaction and to ensure that annual revenue goals are achieved.
5. COLLABORATION WITHIN GROUP - working closely with sales team in FedEx Express to jointly visit customer and propose solution on logistics need. To collaborate with other FTN regions for development of business.
As our sales talent, you’ll receive the followings:
? Competitive guarantee pay with minimum 6500/month
? Maximum 16 months sales incentive every year.
? Award programs for good performer
? Trainings
? Career development
REQUIREMENT:
1. Bachelor's degree or equivalent.
2. About five years' relevant experience in the freight forwarding industry.
3. Business knowledge, professionalism.
4. Team orientation, listening result-focused and communication.
5. Customer-focused and problem-solving.
6. Continuous learning.
7. Continuous improvement and innovation.
8. Fluency in English and local language.
RESPONSIBILITY:
Summary
To identify and develop customer relationships and perform an accomplished level of sales responsibilities with the objective to build the customer base, achieve revenue targets and ensure customer satisfaction.
1. SALES PROGRAMS AND ACTIVITIES - Identify and develop customer relationships which offer high revenue potential; respond to sales leads and contact customers in a timely manner; present FedEx features of service to customers; recommend and sell appropriate solutions; implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction. To meet individual quarterly targets set by the Regional Management both for local and nominated business.
2. SALES PLANNING & ANALYSIS - Collect and analyze competitor pricing data; determine individual tactics in order to ensure strong market penetration, account development and yield enhancement.
3. QUALITY MANAGEMENT - Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
4. SALES COMMUNICATIONS - Meet regularly with operations and related departments, both local and overseas, to resolve customer issues in order to enhance customer satisfaction and to ensure that annual revenue goals are achieved.
5. COLLABORATION WITHIN GROUP - working closely with sales team in FedEx Express to jointly visit customer and propose solution on logistics need. To collaborate with other FTN regions for development of business.
As our sales talent, you’ll receive the followings:
? Competitive guarantee pay with minimum 6500/month
? Maximum 16 months sales incentive every year.
? Award programs for good performer
? Trainings
? Career development
职能类别： 货运代理 销售代表
关键字： 货代销售
公司介绍
It's more than just lip service when we say we live to deliver. We are one of the World's Most Admired Companies ranked by Fortune magazine because of our commitments to service, people and communities that reflect our priorities of becoming the best company to work for and enhancing the quality of life wherever we are. Our numerous and varied employee reward programs encourage staff excellence, so no matter what role you play in our organization, we'll lead your career in the right direction.
We are looking for high caliber professional to join our new division specializing in international freight forwarding.
We are looking for high caliber professional to join our new division specializing in international freight forwarding.
联系方式
- 公司地址：红岭中路1012号国信证券大厦