北京招聘

职位描述：
Job Purpose:

?Take accountability for all appropriate and proactive approach to deliver People Solutions to better support business goals at all regional level.
?To act as a business advisor to Regional Director and the regional senior management team on all people matters including organizational design, team engagement, facilitating great team working and cross functional collaboration at all regional levels.
?Develop and execute a robust people plan aligned to the overall regional business plan.
?Ensure sustainable plans are in place to build, train, develop, engage and retain the talent required to enable the organisation to grow at speed
?Build, lead and develop a high performing regional HR professional team

Key Accountabilities:

Business partnering
?Act as a business partner to ROD and the regional senior team on all people matters. This will include providing coaching to the ROD, peers and other colleagues as appropriate
?Provide HR expertise and influence decision making through development and delivery of meaningful people related management information to support the regional management team in achieving their key business objectives (KPI’s/WINcard targets).

Talent Acquisition
?Succession and talent planning across the short/medium/long term. This will include keeping vacancies at regional OPS level to a minimum, reducing turnover.
?Work with function line managers and recruitment team to identify suitable candidates effectively with professional HR advice.
?Monitor turnover with advising line managers aimed to meet the company people target

Reward and Recognition
?Work with Rewarding Team to ensure that the business provides a fair salary and benefits package relative to the local market that allow for the attraction and retention of the best people for our business.
?Advise to OPS Leaders to ensure all team members are paid on time and all tax and social security obligations are met
?Well implement company Rewarding and Recognition programs
?Involve in annual salary review process and provide constructive advise.

Training and Talent Development
?Identify regional key positions and talent. Work with ROD to develop customized talent plan for the business, aligned to the Costa strategy, where appropriate, to ensure that sustainable talent plans are in place to build, grow and retain the talent required to enable the organisation to grow in line with the business plan
?Work with ROD to ensure ‘top box’ managers are developed to achieve their full potential through individual 1:1 reviews, coaching and regular line manager reviews/appropriate training and development programmes.
?Work with functional line managers to ensure specialist/bespoke development interventions are delivered.
?Ensure that operational training plan is in place on brand standards, coffee and core skills. Develop bespoke training programmes and liaise with the company strategy to utilise their training tools and make amendments if appropriate.
?Work with OPS managers to ensure an efficient OPS talent pipeline to fulfil the needs to the fast expanding business situation.

Employee Engagement
?Work in partnership across the region to shape and embed the culture of the brand. The principles in the strategy should have at their heart the people DNA combined with our firm belief that winning teams deliver the very best customer experiences
?Analyse and understand the Regional Engagement data, coaching and supporting managers to improve engagement within their team.
?Utilize the wider engagement information to inform key decision making and to drive long term HR strategy
?Manage the communication and implementation of all relevant HR initiatives for Region, ensuring activities meet agreed guidelines and company requirement, such as Coffee Time.
?Initiate new programs/activities to improve Employee Relationship

Performance Management
?Performance as an expert in driving performance improvement though HR skills and tools.
?Well implement Costa Performance Management & PDP cycle, including process roll out, coaching line manager’s to conduct review meetings, collect documents and follow up next actions.
?Enable the line to take ownership for the performance and development process, ensuring this is effectively implemented across the business at all regional levels.
?Take accountability to drive specific programs in order to improve low performance situation.

HR Process and Practice
?To provide expert advice on all employee relations matters
?Deliver regular staffing matters, including: Exit interview and other leaver administration is executed for leavers.
?Probation, Contract issues, personnel movement and other related HR actions
?Employee Relations advice, organization and support
?Review the existing HR policies and procedure; provide advice to ROD to ensure at all times that good practice is adhered to regarding the business development.

COSTA COFFEE的故事起源于1971年，当时两名意大利兄弟Sergio和Bruno来到伦敦，他们渴望让美味的咖啡成为伦敦人日常生活的一部分。1981年，COSTA兄弟在伦敦的沃克斯豪尔桥路开设了***家咖啡店。从这里开始，COSTA COFFEE足迹遍布伦敦、英国乃至全球。目前，COSTA COFFEE在全球32个市场拥有3800多家门店，8000多台自助咖啡机，并在英国有3000多家酒店餐饮渠道合作伙伴。
咖世家咖啡在中国的足迹始于2006年上海的***家门店。如今，在中国，咖世家咖啡共有超过500家门店和几千名全职及非全职员工，共同致力于带给中国市场最棒的咖啡体验。2019年，咖世家咖啡加入了可口可乐的大家庭，我们期待着在未来能够让更多的消费者有更多的机会体验到来自咖世家的优质咖啡。
在咖世家咖啡，我们是这样一个真诚而温暖的团队，拥有对咖啡执着的热情，渴望为我们的顾客、社区和伙伴创造美好的体验，充满信任的环境使我们志向远大、敢为先行，与公司共成长。在快速发展的经济环境下，我们鼓励大胆的变革和勇敢的合作, 将新的想法付诸实践!
欢迎加入咖世家咖啡, 开启非凡职业之旅！

The Costa Coffee story began back in 1971, when two Italian brothers – Sergio and Bruno – arrived in London with a burning desire to make great tasting coffee a part of everyday life. In 1981 they opened the first coffee shop in the heart of London, from here the Costa family continued to expand across London, the UK and eventually the globe. There are now over 3,800 Costa Coffee shops in 32 markets, 8,000 express machines worldwide and over 3,000 Proud to serve partnerships in the UK.
Costa Coffee started its footprint in China in 2006 when the first Costa store was opened in Shanghai. Now there are over 500 Costa stores across China with several thousand Costa employees and partners dedicating to inspiring China to love great coffee. As Costa Coffee joined the big Coca-Cola family in 2019, we expect to grow into a coffee company serving great quality coffee to more people and more often.
At Costa, you’re part of a genuine and warm team that shares a passion for our coffee, and a desire to deliver great experiences to our customers, our communities and to our people. An environment of trust enables us to be bold in our aspiration and courageous in our actions to grow ourselves and our business. We‘re always asking how we can do better in our fast-paced and growing business and empowered to bring forward new ideas blended with a courageous collaborative spirit and bold transformative action.
Welcome to Join COSTA COFFEE & Start an Exceptional Adventure!