北京招聘

职位描述：
Summary:
This position will be engaged in projects working together with Account Managers and Creation team as well, which would be a good platform to understand how the Flavor business works and it will give you exposure to a unique industry where science and creativity intersect.

Key responsibility:
1. Order Processing
a. Requesting/creating all master data for New Wins, including requesting the creation of Sold-To customer, creating the listings, info-records and pricing;
b. Creating the sales order in SAP directly,
c. For confirmed orders created by the Sales Office, Sales Service will send the order acknowledgement to the customer;
d. Communicating changes in order status as needed to relevant parties;
e. Assist Customer Service and Finance as needed with issues concerning Credit Terms and Outstanding Payments with clients to ensure commercial is always aware of issues that may have a fundamental impact on the commercial relationship

2. Complaint Handling
The position will be responsible, in coordination with CS and the Account Manager, for the handling and resolution of Quality-related complaints arising out of supply, as well as the coordination of the return of goods where necessary.

3. Sales Service Support
a. Assist account manager in following up projects, samples and quotes etc.
b. Assume responsibility for service of non-key accounts to allow Account Managers more time to focus on Key Accounts;

Requirements:
1. Bachelor degree or above, preferably in Marketing and Business;
2. Be excellent in both oral and written English;
3. 2+ year working experience;
4. Customer-oriented, service-minded and a good team player;
5. Result-driven.

国际香料有限公司是世界上香精香料产品研发的领导者和主要制造厂商。产品广泛应用于香水、美容护理、洗洁剂、家居护理、饮料、糖果和其它各类食品。公司总部设在美国纽约,迄今已有一百多年的历史，在全球30个国家和地区设有研发中心、销售机构和生产工厂。在欧洲、北美洲、拉丁美洲、亚洲等地区分别设有地区中心,以迅速服务全球客户。
公司于上世纪80年代末进入中国，建立中国首个外资香精企业。如今已在上海、广州、北京、浙江，成都，台湾设有四个工厂和分支机构。2009年，国际香料有限公司在上海重新扩建了全新的创香和应用中心，以满足亚洲地区及中国日益扩大的市场需求。中心拥有行业一流的人才，前沿的设施和先进的消费者研究中心，期待更多人才的加入。
欲了解更多，请登陆公司网站：***********

IFF is a leading creator of flavors and fragrances used in a wide variety of consumer products and packaged goods. Consumers experience these unique scents and tastes in fine fragrances and beauty care, detergents and household goods, as well as beverages, confectionery and food products. IFF headquarters is located in New York, United States. With creative facilities, sales, manufacturing in 30 countries worldwide, IFF has the global reach and local expertise to meet the demands of any customer in the world.
IFF started the business in China market in the late 1980’s and has established the labs, the offices and four plants in Shanghai, Guangzhou, Beijing, Zhejiang and Taiwan. To satisfy the fast-growing demand of its customers in China and Greater Asia for innovative flavor and fragrance solutions, IFF opens new, state-of-the-art Flavor and Fragrance Creative Center in Shanghai in 2009. The center includes the most advanced creation and application facilities, as well as a consumer insights center that allows IFF and its customers to gain deeper understanding of the rapidly-changing needs and preferences.
For more information, please visit our Web site: ***********