北京 [切换城市] 北京招聘北京客服及技术支持招聘北京咨询热线/呼叫中心服务人员招聘

日语Partner Business Consultant

甲骨文(中国)软件系统有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2017-11-27
  • 工作地点:北京-海淀区
  • 工作经验:2年经验
  • 学历要求:本科
  • 语言要求:日语精通
  • 职位类别:咨询热线/呼叫中心服务人员  客服专员/助理

职位描述

职位描述:
Partner Business Consultant
Preferred Qualifications
 パートナービジネスセンターは、既存と新規のOPNパートナー様向けのOPNパートナープログラムにおける窓口業務を行います。日本のパートナー様は現在約2000社おり、そのパートナー様のご契約更新やOPN年会費のお支払いサポート、OPNプログラム特典のご利用支援、パートナー様のパートナービジネスの準備を整えるサポートなどを行っております。これらの業務は日々お電話とメールでインバウンドのお問い合わせ対応や、その他積極的な案内活動も含まれます。

Partner Business Consultant for Partner Business Center, that support new/existing partners's OPN programs. We have approx 2000 partners in Japan and support them daily basis on their OPN renewals, follow up for their OPN Fee payment, support on OPN benefits, recruitment, and to secure their pipeline in order to support the partners to be ready for their Oracle business. The role generates revenue through supporting OPN partner recruitment and renewals mainly using using telephone sales (inbound/outbound calls) and emails.
 
Detailed Description and Job Requirements
 Provides follow through of complex customer issues, continuous improvement programs and development of tools such as customer satisfaction measures, etc.

Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Focus of work can be in pre-sale or post-sale or both.

Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures. Works within defined procedures and routines with limited autonomy. Problem solving involves research and verification. Includes new graduate entrant with no professional experience; trainees, interns. Entry level position. Prefer 0-2 years of experience and good communication skills.
Job: Business Operations
Location: CN-CN,China-Beijing
Job Type: Regular Employee Hire
Organization: Oracle

职能类别: 咨询热线/呼叫中心服务人员 客服专员/助理

公司介绍

Oracle (NYSE: ORCL) was established in 1977 and is headquartered in Redwood Shores, California, USA. Oracle, a global provider of enterprise cloud computing, is empowering businesses of all sizes on their journey of digital transformation. The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database.
Oracle entered China in the 1980s with its first office in Beijing. Today, Oracle has a presence in almost every province, autonomous region and municipality with 22 branch offices, five research and development centers, an extensive Oracle Partner Network as well as various community projects. In China, Oracle has more than 25,000 customers, 1,500 partners, and over 5,000 employees. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com or www.oracle.com/cn
甲骨文公司(NYSE:ORCL)创立于1977年,总部位于美国加利福尼亚州红木城。甲骨文是一家全球性的企业云服务提供商,致力于赋能各种规模的企业的数字化转型之旅。Oracle云在销售、服务、市场营销、人力资源、财务、供应链和制造领域提供全面的集成应用,及基于Oracle自治数据库打造的具有高度自治能力和安全性的第二代基础设施。
二十世纪八十年代,甲骨文进入中国市场,在北京设立了首家中国办事处。而今,甲骨文的业务已几近覆盖中国所有的省、自治区与直辖市——我们在中国建立了22个分支机构、5个研发中心、规模庞大且弥足珍贵的合作伙伴网络,开展了多种多样的社区计划。在中国,甲骨文拥有超过2.5万家客户、1500家合作伙伴和超过5000名员工。如需了解更多关于甲骨文公司的信息,请访问:www.oracle.com或www.oracle.com/cn

联系方式

  • Email:qi.mel@oracle.com
  • 公司地址:地址:span天津路名人商业大厦