培训顾问 Learning Consultant
杰普(上海)企业管理咨询有限公司
- 公司性质:外资(欧美)
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2017-12-08
- 工作地点:上海-静安区
- 工作经验:无工作经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:1.5-2万/月
- 职位类别:专业顾问 培训策划
职位描述
职位描述:
Summary:
Responsible for the deployment of learning services and solutions. Working in partnership with a range of stakeholders, including: Business SMEs, HR, external partners and other Learning areas.
Essential Duties and Responsibilities
- Senior stakeholder engagement with GPB to understand the learning needs of the organisation and how this supports the aims, objectives, values and culture
of the business
- Build relationships with business and operational leads and ensure that learning is represented as part of any business change
- Consult with a wide variety of stakeholders to understand operational performance and learning needs and translate these into robust learning objectives
- Use appropriate challenge to test business requirements to ensure that requirements are suitably aligned to business needs
- Influence stakeholders to ensure that learning is central to managing business performance
- Advise the business on the most appropriate learning interventions and methodologies, together with advice on how these can be best procured
- Liaise with stakeholders and GP colleagues to ensure that learning needs and global/regional programmes are efficiently and effectively deployed within Switzerland and any other defined territory
- Following contracting, manage the day-to-day relationship with vendors and escalate any issues
- Ensure that service requests are raised within the territory and are fully completed
- Monitor service provision, course cancellations, occupancy rates and evaluation scores for all programmes within the territory
- Ensure that all required reporting is delivered accurately and on time within the month and that the service delivers to the SLA/KPI requirements of the MSA and LSA
- Work with stakeholders to ensure that appropriate quality assurance processes are in place, and that the delivered learning achieves the expected business objectives
- To evaluate, pilot and deploy solutions for effectiveness
- Evaluate and screen business issues or business change initiatives to assess the need for performance analysis/diagnosis
- Develop and present to the business proposed learning strategies and recommend other non-training interventions
- To participate in the staff development programme within the framework of IIP and within the agreed individual staff development plan
- To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager
- To ensure that the Corporate Values of the Company are actively promoted and implemented at all times
- To support a culture that promotes teamwork and discourages divisiveness at all organisational levels
- To act in accordance with your confidentiality agreement with the company at all times
- To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times
- To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company
- This job description is an outline of the main duties and responsibilities of the designated role but other duties may be assigned from time to time as the situation requires
Essential Requirements
- Professional qualification/degree or equivalent
- Proven experience in the learning field
- Broad knowledge of learning interventions
- Previous experience of project management methodologies such as critical path, critical chain and agile management
- Proven experience working in the Performance Improvement field
- Excellent interpersonal/relationship skills
- Well rounded business experience resulting in business and financial acumen
- Strong analytical and data reporting skills
- General administration and good IT skills in particular MS Project
Summary:
Responsible for the deployment of learning services and solutions. Working in partnership with a range of stakeholders, including: Business SMEs, HR, external partners and other Learning areas.
Essential Duties and Responsibilities
- Senior stakeholder engagement with GPB to understand the learning needs of the organisation and how this supports the aims, objectives, values and culture
of the business
- Build relationships with business and operational leads and ensure that learning is represented as part of any business change
- Consult with a wide variety of stakeholders to understand operational performance and learning needs and translate these into robust learning objectives
- Use appropriate challenge to test business requirements to ensure that requirements are suitably aligned to business needs
- Influence stakeholders to ensure that learning is central to managing business performance
- Advise the business on the most appropriate learning interventions and methodologies, together with advice on how these can be best procured
- Liaise with stakeholders and GP colleagues to ensure that learning needs and global/regional programmes are efficiently and effectively deployed within Switzerland and any other defined territory
- Following contracting, manage the day-to-day relationship with vendors and escalate any issues
- Ensure that service requests are raised within the territory and are fully completed
- Monitor service provision, course cancellations, occupancy rates and evaluation scores for all programmes within the territory
- Ensure that all required reporting is delivered accurately and on time within the month and that the service delivers to the SLA/KPI requirements of the MSA and LSA
- Work with stakeholders to ensure that appropriate quality assurance processes are in place, and that the delivered learning achieves the expected business objectives
- To evaluate, pilot and deploy solutions for effectiveness
- Evaluate and screen business issues or business change initiatives to assess the need for performance analysis/diagnosis
- Develop and present to the business proposed learning strategies and recommend other non-training interventions
- To participate in the staff development programme within the framework of IIP and within the agreed individual staff development plan
- To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any non-compliance is reported to your Manager
- To ensure that the Corporate Values of the Company are actively promoted and implemented at all times
- To support a culture that promotes teamwork and discourages divisiveness at all organisational levels
- To act in accordance with your confidentiality agreement with the company at all times
- To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times
- To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company
- This job description is an outline of the main duties and responsibilities of the designated role but other duties may be assigned from time to time as the situation requires
Essential Requirements
- Professional qualification/degree or equivalent
- Proven experience in the learning field
- Broad knowledge of learning interventions
- Previous experience of project management methodologies such as critical path, critical chain and agile management
- Proven experience working in the Performance Improvement field
- Excellent interpersonal/relationship skills
- Well rounded business experience resulting in business and financial acumen
- Strong analytical and data reporting skills
- General administration and good IT skills in particular MS Project
职能类别: 专业顾问 培训策划
关键字: 培训 领导力
公司介绍
杰普(上海)企业管理咨询有限公司诚聘
联系方式
- Email:eyzhu@gpstrategies.com
- 电话:13816584181