北京招聘

职位描述：

岗位职责：
- Handle daily operations in respective area, such as document preparation / validation, transaction posting, system maintenance, periodical report preparation, on-boarding services etc.
- Ensure that all routine tasks are handled properly and efficiently by following internal procedure manual as well as relevant regulations.
- Deliver quality customer services and improve customer experience, including but not limited to ensure that (internal/external) customer enquires relating to service scopes, tariffs, transaction records / history and etc are properly handled or referred.
- Raise recommendations for process improvement, risk control, etc.
- Able to complete ad hoc assignments on schedule with satisfied quality.

任职要求：
- Good knowledge in respective operations.
- Familiar with compliance and local regulator requirement.
- Obtain relevant qualification certificate for branch Service Delivery staff.
- Interpersonal and communication skill.
- Customer service skill.
- Compliance and risk sense and escalation mindset.

恒生银行（中国）有限公司于2007年5月成立，为恒生银行全资附属公司，业务覆盖至珠三角、长三角及环渤海区域，同时辐射中西部地区。目前在内地20个城市设有分支行（包括北京、上海、广州、深圳、福州、南京、东莞、杭州、宁波、天津、昆明、厦门、成都、济南、佛山、中山、惠州、珠海、江门及汕头）。恒生银行的成功有赖于一群勤奋进取的员工为客户提供优质及专业的服务。员工乃本行最宝贵的资产，所以我们格外珍惜每一位员工及重视他们的个人职业发展。

恒生银行价值观是指：

 我们尊重差异
发掘不同观点
 
 我们携手共赢
不分彼此，密切合作
 
 我们勇于承担
恪尽职守，放眼未来
 
 我们全力以赴
稳步前行，把握机遇


如果您正在寻求一个多元化和富有挑战性的职业发展机会，如果您认可恒生银行的价值观，欢迎马上加入我们的行列，一起发展您的事业，开拓未来。具体招聘信息请登陆51JOB查看,或发简历至邮箱 HACNRECRUITER@HANGSENG.COM
 
 
Established on 28 May 2007, our wholly owned subsidiary Hang Seng Bank (China) Limited operates a mainland China network of outlets in Beijing, Shanghai, Guangzhou, Shenzhen, Fuzhou, Nanjing, Dongguan, Hangzhou, Ningbo, Tianjin, Kunming, Xiamen, Chengdu, Jinan, Foshan, Zhongshan, Huizhou, Zhuhai, Jiangmen and Shantou.Our most treasured asset is our employees and that's why we care about their success as much as they do.

The value of Hang Seng Bank is:

We value difference
Seeking out different perspectives
 
We succeed together
Collaborating across boundaries
 
We take responsibility
Holding ourselves accountable and taking the long view
 
We get it done
Moving at pace and making things happen


If you are seeking a dynamic and challenging career, if you recognize bank's value, invest in your future by joining the Bank that will invest in you. Please login 51JOB website to seek more detail information, or you can send your latest cv to mailbox: HACNRECRUITER@HANGSENG.COM