北京招聘

职位描述：
The ideal candidate will have at least 2 years operation and customer service experiences in the cargo airline industry, freight forwarding or logistics. There is some requirement for rostered/shift work hours.

Application process
To apply please e-mail an English CV/Resume and covering letter (no more than 3 pages in total) to: eastasia.recruitment@ba.com
Please state your current salary and your expected salary for the position. Closing date for all applications is 30 Nov 2017

Job Description:
? Deliver robust customer service through ensuring complete adherence to all prescribed operational, health & safety and security standard.
? Work closely with warehouse and ramp ground handling agents/suppliers to deliver excellent customer service and achieve all operational targets such as on time departure of flights, position load factor etc.
? Supervise warehouse and ramp operations to ensure cargo and document acceptance, cargo build-up, storage, towing to parking stand and loading/unloading will fully comply with the company’s standard and requirement.
? Prepare and perform flight turnaround operations in strict accordance with the checklist for the inbound and outbound flight and the agreed timing schedule. Ensure that the post flight handling report is submitted in a detailed and timely manner.
? Timely and accurate cargo related data capture into airline’s system.
? Communicate and coordinate with clearing agents/carriers/suppliers to effectively manage and handle import cargo following the local procedure.
? Ensure station ULD, ancillary equipment and consumable inventory are physically checked and maintained at the agreed stock level and in good condition. Follow up recovery and claims process for customers.
? Work closely with Customer Services and Operation teams at UK hubs to ensure smooth handling, recovery and delivery of shipments.
? Deliver e-business initiatives to seek continuous improvements in efficiency.


Skills & Experience required:
? Diploma holder or above
? Customer service oriented and process driven
? Minimum of 2 years operation and customer service experiences in the Airline or Freight Forwarding industry
? Excellent spoken and written English & Mandarin essential
? Adaptive to changes and comfortable in a multitasking environment and role
? Excellent communication and relationship building skills
? Highly organised and able to prioritise at work
? Pro-active approach with high energy and resilience
? Highly self motivated and driven, and ability to work independently, yet a team player
? Strong PC skills and working knowledge of computer systems
? Willing to work in shift hour (early morning / late night) at PVG airport
Working Address : Unit 345-A, PACTL Export documentation Building, 168 Suhang Road, Pudong, Shanghai, China

You always give the warmest welcome.
你永远给与客户最热忱的欢迎。
You belong up here.
你可以在浩瀚云端更上一层楼。
Cabin Crew Opportunities
British Airways
Beijing and Shanghai
英国航空将在北京和上海招募客舱服务人员
Customers are at the heart of everything we do at British Airways.
客户至上是英航的信条。
Our commitment to them is integral to our promise: To Fly. To Serve.
衷心为客户服务是我们恪守的承诺：To Fly. To Serve.
Right now, we have a range of opportunities for cabin crew.
现在，你有机会成为英航的一名空乘！
We want you to be you and maintain your heritage and culture
我们希望你展现自我，并保持自己的文化传统。


British Airways, is one of the world's leading global premium airlines and the largest international carrier in the UK. The carrier has its home base at London Heathrow, the world's busiest international airport, and flies to more than 170 destinations in 70 countries. This is an exciting opportunity for any high calibre individual to pursue a career with a World Class Airline. It takes a special kind of person to working for British Airways.