北京招聘

职位描述：
Job Description:
? Development of quarterly and annual account business plans. Provide both strategic and tactical operational input that supports account development, retention and growth
? Accountable for driving account relationship, product delivery, meeting client expectations, and BCD M&E account financial performance
? Overall account leadership by giving clear, consistent, and on target direction to both operations and events service support team for the account – day to day management of the account
? Continually evaluate, communicate, measure, and monitor client expectations and service level requirements and to adjust/modify appropriately where needed
? Report on program spend, savings, profitability and account specific meeting data monthly
? Monitor preferred supplier usage and hold team accountable for adherence to preferred supplier relationships
? Ensure accurate and timely data entered within meeting technology
? Participates in formulating and administering policies, directing and coordinating client to develop and implement long range goals and objectives to meet business and growth objectives
? Conduct monthly and annual budgeting and forecasting reviews for assigned accounts
? Alert client of any anticipated account/program budget variances or other operational issues and solution resolution options
? Ensure on-going survey evaluations are conducted, analyze data, and implement continuous improvement processes
? Conduct regularly client meetings and account review to ensure service needs are being met
? Manage, monitor and review preferred supplier KPIs and SLAs for the account. Escalate for client’s attention where necessary
? Manages direct report performance, development and succession planning
? Manages employee relations through effective communications and effective problem resolution, improving working relationships.
? Stay abreast and communicate industry trends and BCD M&E products and services to support client needs.
? Work independently in the absence of supervision
? Assumes and performs other duties and responsibilities not specifically outlined herein, as requested

Job Requisition:
? Bachelor’s degree preferred
? Minimum of 7 - 8 years’ experience in incentives, event planning and/or program management
? Minimum of five (5) years’ experience in account/client management
? Minimum of five (5) years of operational management experience
? Minimum 1 – 3 years’ experience managing teams
? Proven track record on successful client negotiations
? Proficiency in Microsoft Office applications
? Fluency in English for liaising with English speaking stakeholders
? Ability to travel up to 25%

BCD Travel是全球TOP3的差旅管理公司, 总部位于荷兰，目前在全球110多个国家设有分支，全年交易量超过120亿美元，员工超过12000人，主要为全球知名企业管理差旅需求，针对商务出行提供机票、酒店、签证及会议方面的解决方案与项目管理。
BCD Travel China (上海捷马国际旅行社有限公司) 是BCD Travel在中国大陆的总部坐落在上海市中心徐汇区，另外在北京、广州有二家分公司。