北京招聘

职位描述：
岗位职责：
Account management, including:
? Account process management
? Account template update and release
? Process document maintain
Change management, including:
? Change application form review
? Change advisory board
Incident and problem process management
Ticket tool configuration and training support.
Maintain operation document and service report.
任职资格：
2-3 years working experiences in IT service area, application operation and car-net related experience is strongly preferred.
Good understanding in ITIL and able to use the process to manage services in daily work, ITIL certified.
Fluent English in both speaking and writing.
Self-motivated, strong desire to learn and good team work.

      北京博辉在线科技发展有限公司是一家专业从事IT服务的中外合资企业，成立于2001年。
总部位于北京，分别在深圳、广州、上海、沈阳、厦门有5家分公司，目前拥有员工数量超过1200人。
      作为多年与世界500强公司合作的 IT服务公司，公司拥有18年的 IT 运营管理经验及企业级客户服务经验，能为客户提供多维度的专业的IT服务，公司文化注重个人、团队和公司的一致发展，欢迎您的加入。