北京招聘

职位描述：
General Purpose
 Manage customer acceptance issues and feed relevant issues to Business Unit fault Management process. Efficiently provide accurate, value added technical feedback to customers via regional teams.
 
Main Responsibility Areas / Key Tasks
 ? Accountability for Customer Issue Management for region/account/operator/customer/B2B
? Supporting Market Access Region & Area teams in issue management.
? Analyze incoming issues and feed errors into fault management system
? Track Issue/error status and maintain CTA TOP error list as well Waiver list
? Drive customer error fixes in needed error meetings
? Key Deliverables - CTA TOP error list
? Close co-operation with TAMs and RD error managers

? Subject to conflicts and confrontation. Interactions frequently involve skills such as negotiating and influencing
 
Impact & Decision making
 ? May have impact on sales start of certain operator.

? Impact is short and medium term.
 
Key competences/experiences

(technical, leadership, business etc. with years of experience)
 A minimum of 4-6years deep experience in Telecommunication and telecommunication technologies. Strong understanding of Operator and regional requirements. Product Program processes and way of working. Analytical and conceptual thinking, Commercial and Market expertise, Networking, Conflict resolution. Good negotiation and influencing skills.

富士康科技集团（FOXCONN）：富士康科技集团是台湾鸿海精密工业股份有限公司1988年在大陆投资兴办的专业研发生产精密电气连接器、精密线缆及组配、计算机机壳及准系统、计算机系统组装、无线通讯关键零组件及组装、光通讯组件、消费性电子、液晶显示设备、半导体设备、合金材料等产品的高新科技企业。2013年居《财富》全球500强第30位，全球现有员工100万余人。2006年底集团于河北省廊坊市龙河工业区内投资建立富士康精密电子(廊坊)工业园，专业从事手机消费电子产品生产制造。工业园一期总投资9900万美元，占地1,095亩，建成后总人数将达到60,000人。富士康精密电子(廊坊)工业区于2008年建成开始投产，目前在职总人数达5万余人，已成为华北地区最重要的手机制造基地。随着后续二期、三期用地的建设，廊坊工业园区总占地面积达5200亩,预计员工总人数达到约15万人，届时将成为富士康集团手机制造单位北方总部。