北京招聘

职位描述：

Major accountabilities:

1.Manages customer base and business activities to optimize customer satisfaction, efficiency of operation, revenue generation, margin levels, and service contract performance.

2.Coordinates and conducts installation/commissioning/ training(operation and maintenance& partial STC training as elastomer, damper &material testing activities for MTS test equipments at customer site.

3.Performs maintenance, calibration, repair, overhaul service relevant to assigned customer base.

4.Follows up warranty incident request, offers solution to customer problems and implements relevant work process of warranty parts management.

5.Diagnoses and troubleshoots MTS equipment problems to the major sub-sections of the system through e-mail, phone or fax. Restores equipment operations and follow up with solution plan for remaining technical issues.

6.Assists as requested to support service sales, pre-sales application, project review and marketing efforts by being knowledgeable of and understanding strategic goals relative to growth, margin and marketing. Implement courtesy visit plan regionally.

7.Maintains service documents in requested format for all service activities delivered at customer sites as assigned.

8.Implements operational requirements and standard work process of MTS Corporate and Field service quality system.

9.Maintains knowledge and training in MTS technology and products.

10.Mentors new FSE as assigned.

11.Other duties as assigned.

Qualification:

- BS deg. in Mechanical, electrical engineering or relevant subject

- Minimum of 5 years relevant field service experience, 2 years of which must be in servicing MTS or similar test equipment, or equivalent servo hydraulic systems

- Good command of English

- Proficient in office MS

- Strong oral and written communication skills

- Good team player

- Good command of computer skills

- Able to communicate in written and spoken English

- Willingness to travel 10 to 35 percent of the time depending upon the region

MTS工业系统（中国）有限公司

美特斯工业系统（中国）有限公司是MTS系统公司在中国的全资子公司。MTS系统公司成立于1966年，在美国NASDAQ独立上市，总部位于美国明尼苏达州，是全球***的高性能和高精度力学性能测试、模拟系统和位移传感器的制造商。其产品和服务主要涵盖试验系统集成、模拟软件以及优秀工程解决方案。客户涉及国际各大汽车、飞机制造商及国际各大知名高校科研机构、试验室。

MTS在全世界分布有制造厂或代表机构。早在中美建交之初的1978年，MTS就开始了与中国的合作。时至今日，MTS的影响遍及各个领域，300多套各种类型系统，已成功地为提高中国的科研水平做出了贡献。继SANS公司于2008年9月加入MTS系统公司后，以其在静态试验领域的良好口碑为MTS拓宽了材料试验领域的产品线。现作为MTS静态试验机全球供应基地，它正在为全球各地的用户提供可靠的富有竞争力的试验设备。遍布全国重点城市的销售代表处和客服中心与MTS系统公司海外营销服务网络将产生***协同效应，以更快更好地为用户提供产品、服务及解决方案。

无论从小试验台到大型试验系统，MTS将凭借全球数十年的经验和先进技术，为广大用户在材料、航空航天、车辆、土木工程、医疗设备等广泛领域的产品开发提供最有力的试验支持和信心！MTS中国将努力促进中国引进先进的试验技术和设备，支持科研项目，推动广大中国企业自主品牌的开发与提高，并走向世界。我们致力于成为您可信赖的试验帮手。
 
优秀的人才是MTS的核心竞争力。MTS视人才为最宝贵的财富。我们将为每位员工提供持续学习和发展的机会，帮助您在职业生涯中不断的提升。我们将为您提供良好的薪资机制，员工福利和办公环境，并能提供员工在力学测试与模拟领域的个人发展空间。我们将为每位员工提供一个公正、公平、公开的竞争环境，致力于为大家搭建一个广阔的舞台。只要您有能力，只要您能为公司的发展做出贡献，只要您为公司付出您的忠诚，相信您一定能与公司共同成长。

我们期待您的加入！