北京招聘

职位描述：
Key Areas of Responsibility
·Create and manage projects and coordinate project teams.
·Provide level 3 Linux and Windows systems/storage/network support.
·Work with our remote monitoring and management (RMM) system to identify, prioritize, resolve problems, and enhance our service offering to clients.
·Respond to escalated support requests and provide expert advice and troubleshooting.
·Document and communicate incidents, outages, ticket status, problem resolutions (internally and externally), and escalate tickets appropriately.
·Identify critical issues, prioritize, and respond to tickets to ensure SLA’s are met.
· Create high quality technical documents quickly and accurately.
· Provide after-hours and weekend support on a rotational basis and as needed.
Position Requirements
· Incident & problem management experience and the ability to coordinate required resources to respond to complex IT issues.
· Strong troubleshooting skills and the ability to apply those skills to assist troubleshooting of a wide range of information systems and applications
· Strong engineering and administration experience with Cisco networking, Linux and Windows Operating Systems, and VMware.
· Strong experience with storage SAN/NAS management specifically in NetApp and EMC ExtremIO
· Strong Experience in Suse/Solaris/Red Hat/Ubuntu/Cent OS/Windows 2008, 2012 and 2016
· Strong Experience in Unix Administration and Cluster Technologies
· Strong hands-on experience with scripting and configuration management tool
· Strong Familiar with Security and Compliance standards
· Strong Knowledge in TCP/IP and other Network fundamentals
· Strong in System performance tuning
· Strong experience with Cryptography and Kerberos
· Strong experience with Unix/Windows interoperability, AD integration, and CIFS/Samba file sharing
· Strong Experience in High Availability and Disaster Recovery Solutions
· Strong hands on with Unix Networking Services (NIS,DNS,NFS,FTP,SMTP)
· Strong written and verbal communication skills
· Experience on Network monitoring tools like Solarwinds NPM, HP Openview, Wireshark, CA Specture, Splunk
· Possesses an in-depth knowledge of technology and is able to present and advise the business implications of a particular solution or a change in technological direction. Is able to routinely apply business insights to guide and influence the design of technically robust solutions.
·Proficient in using MS Office, MS Project, and MS Visio.
Education & Qualification / Skill &Competencies
·Bachelor’s Degree in IT / Technology
·ITIL Foundation v3 and/or additional Intermediate ITIL related certifications
·Strong interpersonal and communication skills also in English
·Proactive attitude
·Team player
·Must be fluent in English
 
Work experience
· 10 years of hands on experience within a technical environment providing sytem, storage and network infrastructure engineering to enterprise organizations.
· 7+ years technical experience in related field

上海企顺信息系统有限公司是一家以独立软件开发为主的信息技术服务商，主要从事邮政、通信、教育、金融、交通、能源以及政府部门等领域的应用软件研发、系统集成、培训、技术支持、咨询、服务，是经过国家认定的高新技术企业和软件企业，公司拥有一支主要由硕士、博士组成的技术团队，具备强大的研发实力。
企顺公司是IBM公司的重要合作伙伴，长期为IBM公司提供软件开发与汉化服务，能够提供基于IBM软硬件的高端系统集成服务。公司一直从事于LINUX上的集成与软件开发的研究，有自主版权的软件产品，能够为用户提供基于LINUX的系统集成方案。公司与中科院软件所下属公司有着紧密的合作关系，公司的主要技术骨干来自于科学院系统，具备很强的高技术研究能力。
公司注册在浦东软件园，属于高新技术企业与软件企业，具有为员工解决上海户口的优惠条件。公司为员工的成长和发展提供了巨大的机会，同时创造良好的文化及学习氛围和提供具有市场竞争力的薪资福利体系。为配合公司业务的不断的拓展，我们诚邀具有自我激励和学习精神的人士加盟，以期分享我们的成功业绩并发展您的个人事业。
应聘者请勿重复投递简历！