北京招聘

? Customer Implementation Specialist plays a key role within the Implementation Management Group (IMG) managing and driving customer site implementation tasks & projects. Key focus of the role is to maintain efficient communication with all internal and external participants during the order process to ensure timely delivery of implementation tasks & projects

? This role will report to IMG (CIS) team leader RESPONSIBILITIES ? Approve technical orders ? Manage product implementations centrally ? Provisioning hardware infrastructure as required

? Coordinate with systems engineers, field engineers, outsourced and comms- partners during implementation

? Liaise with internal functions for service permissioning ? Single point of contact for customer communication during implementation tasks & projects ? Manage client site product migrations

? Own client site documentation and maintain technical contacts ? Consistent use of order management tools including TOM ? Positive closure/sign off of implementation tasks & projects SKILLS

? Possess the ability to multi-task, prioritise and succeed in a mission critical environment

? Ability to work with virtual teams to successfully deliver implementation tasks & projects

? Understanding of project management principles

? Ability to communicate and negotiate effectively with various internal and external stake holders ? Logical thinker/problem solver who is self motivated and a strong contributor within a team

? Proficient in English and designated languages (Korean or Cantonese) of team / area supported EXPERIENCE

? Bachelor degree or above in Computer Science or related fields

? 3+ years work experience in open systems environments including networking technologies, different hardware platforms, and operating systems

? Experience of working in a customer facing environment