北京招聘

职位描述：
Job Title: Sr. Account Manager Chains - Shanghai

As a Senior Account Manager Chains you are part of the Partner Services Department and responsible for the contacts with all global and local chains within China. The main objective of this role is supporting Booking.com BV in optimize the performance of hotel chains and to assist the local teams in their cooperation with the chains.

As Senior Account Manager Chains you assist Booking.com BV with the overall performance of the hotel chains in China. You will advise them how and where to improve results and performance of their hotels. You work closely together with the local Area Managers, Chain Experts, Account Managers and other departments. You will attend tradeshows and travel to the head offices of the hotel chains.
We are looking for an experienced candidate who has strong business, communication and analytical skills to fill this new position in the Partner Services Team in China. You work (full-time) from our office in Shanghai and report directly to the Area Manager Hotel Chain and Connectivity.
 
B.Responsible
- Support Booking.com BV in identifying and establishing good proactive relationships with high level decision makers at hotel groups / chains and understand and communicate structure of decision making levels to local account managers
- Assist Booking.com BV in building a good relationship and partnership based on common goals and results
- Take ownership of actions required from inbound communication from groups / chains
- Deliver quantity and quality reports on results and performance for information support to Booking.com BV
- Support Booking.com BV in identifying accommodation from new or existing group / chains to work with
- Assist Booking.com BV in conducting competitor research and analysis on pricing, supply and content in order to improve online proposition
- Work with Area Manager on performance of groups / chains
- Attend tradeshows, workshops and quarterly meetings with the hotel chains
- Promote Booking.com brand name and its online reservation services to hotel groups / chains
- Support Booking.com BV in looking for opportunities to improve marketing and distribution for groups / chains
- Providing support to Booking.com BV by informing the management team and conducting thorough competitor research and analysis reporting in order to gain competitive edge on availability and supply
- Provide support, training and updates to local Booking.com offices on groups / chains
- Liaise internally with different departments to identify, recommend and implement improvements to Global Accounts business units
- Handle two way communication and project management of new tech roll outs
- Share information with and support local account managers in your appointed region
- Liaise internally with different departments to identify, recommend and implement improvements to Global Accounts
 
B.Skilled
- At least 5 years of experience in a relevant function in the hotel or wider travel industry
- Excellent communication & business skills
- Strong relationship management skills
- Accurate and analytical mind
- Able to prioritize and plan
- Forecasting and management skills preferred
- Willing to travel
- Pro-active, sense of responsibility, independent and customer friendly
- Excellent computer skills and knowledge of systems

Booking.com B.V.是全球最大的网上住宿预订平台，隶属于Priceline Group集团（纳斯达克上市公司：PCLN）。Booking.com的日均客房预订间数超过1,500,000。Booking.com网站以及APP吸引了来自世界各地的休闲旅游和商务差旅用户。Booking.com B.V. 公司成立于1996年，向用户提供各种类型住宿及最优惠的价格，其中既有小型的家庭经营住宿加早餐旅馆，也有五星级豪华酒店。由Booking.com运营的姐妹网站Villas.com已于近期上线，致力于为客人提供自助式住宿的选择。Booking.com秉承国际化理念，支持43种语言，已有1,400,000多家住宿登记注册，遍布全球220多个国家及地区。Booking.com B.V.公司总部位于荷兰阿姆斯特丹，在全球70个国家设有204家分公司。
Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. The Booking.com website is available in 43 languages, offers over 1,400,000 hotels and accommodations including more than 490,000 vacation rental properties and covers over 118,000 destinations in 221 countries and territories worldwide. It features over 100M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 20 years of experience and a team of over 15,000 dedicated employees in 204 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.