Customer Service Executive客服专员
均辉法拉瑞物流(上海)有限公司
- 公司规模:50-150人
- 公司性质:合资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-12-07
- 工作地点:上海
- 工作经验:5-7年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:0.7-1万/月
- 职位类别:客服专员/助理
职位描述
职位描述:
Job Descriptions:
1.Handle customer enquiries and services request through e-mail and phone
2.Process and confirm shipment orders information
3.Produce accurate report to overseas office and customers
4.Handle and resolve customers’ complaints
5.Prepare other assignment from time to time assigned by manager
Requirements:
1.At least 5 years of customer services experience (candidates with freight forwarding or sales support experience will be advantage)
2.Proficiency in computer application, especially in MS Word and Excel
3.High adaptability to dynamic environment
4.High threshold for paperwork
5.Proficiency in both written and spoken English and Chinese
6.Independent, well-organized team player with strong communication skills
Job Descriptions:
1.Handle customer enquiries and services request through e-mail and phone
2.Process and confirm shipment orders information
3.Produce accurate report to overseas office and customers
4.Handle and resolve customers’ complaints
5.Prepare other assignment from time to time assigned by manager
Requirements:
1.At least 5 years of customer services experience (candidates with freight forwarding or sales support experience will be advantage)
2.Proficiency in computer application, especially in MS Word and Excel
3.High adaptability to dynamic environment
4.High threshold for paperwork
5.Proficiency in both written and spoken English and Chinese
6.Independent, well-organized team player with strong communication skills
职能类别: 客服专员/助理
公司介绍
Ferrari Logistics (Asia) Limited
Ferrari Group is a global network providing one-stop solutions for the logistics management of precious and luxury goods. With more than 50 years of experience and 49 owned offices in 42 countries, Ferrari Group is also an IATA agent that operates in all major international hubs.
Ferrari-Hecny Group: Our services
-Global Door to Door & Domestic Transportation
-Urgent Deliveries Worldwide & Hand-carry Services
-Security Service
-Customs& Documentation Handling
-Global Exhibitions& Events Support
-Private Events with Logistics Arrangement
-Tailor-made Solutions & Consultations
-Comprehensive Insurance Services
在法拉瑞集团,您能享受工作中的挑战性、长期职业发展以及优厚的报酬,并且能够开拓您的国际视野。
Ferrari Group is a global network providing one-stop solutions for the logistics management of precious and luxury goods. With more than 50 years of experience and 49 owned offices in 42 countries, Ferrari Group is also an IATA agent that operates in all major international hubs.
Ferrari-Hecny Group: Our services
-Global Door to Door & Domestic Transportation
-Urgent Deliveries Worldwide & Hand-carry Services
-Security Service
-Customs& Documentation Handling
-Global Exhibitions& Events Support
-Private Events with Logistics Arrangement
-Tailor-made Solutions & Consultations
-Comprehensive Insurance Services
在法拉瑞集团,您能享受工作中的挑战性、长期职业发展以及优厚的报酬,并且能够开拓您的国际视野。
联系方式
- Email:jenny.zheng@ferrarigroup.net
- 公司地址:地址:span王府井大街201号利生大厦